Claims Specialist

1 Month ago • All levels

Job Summary

Job Description

Kavaliro is seeking a Claims Specialist to remotely support a client. Responsibilities include supervising the transportation claims inbox, collaborating with vendors, customers, and internal partners to recover appropriate funds, and assisting with end-to-end task completion. The role involves maintaining daily contact with client contacts, performing data entry, and order processing within specified systems. Key duties include documenting and reporting on pending inquiries, making outgoing calls, and working with the freight payment team to resolve disputes with transportation carriers. The specialist will also communicate with carriers to ensure complete information and manage freight claims from beginning to end, potentially creating new filing procedures. Assistance with returns and refusals involves coordinating with carriers, distribution facilities, and customer service to manage load cancellations, reschedules, or reworkings. Proficiency in SAP and Excel is required.
Must have:
  • Bachelors degree or 8+ years of equivalent experience
  • Proficient SAP knowledge/skills
  • Proficient Excel knowledge/skills
Good to have:
  • Supervise transportation claims inbox
  • Work with vendors, customers, and internal partners
  • End-to-end task completion
  • Maintain contact with client contacts
  • Data entry/order processing
  • Document and report on inquiries
  • Work with freight payment team
  • Communicate with carriers
  • Manage freight claims
  • Handle returns and refusals

Job Details

Kavaliro is seeking a Claims Specialist to support a client remotely.
  • Supervise the transportation claims inbox and work with the vendors, customers and internal partners to ensure that company is recovering the appropriate funds.
  • Assist with end-to-end task completion.
  • Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
  • Document and report on status of pending inquiries regarding account problems, plus some outgoing phone calls.
  • Intermediate position that requires a Bachelors degree or 8+ years of equivalent experience.
  • Work with freight payment team to ensure any disputes with transportation carriers are solved timely.
  • Communication with carriers to ensure that there are no gaps in information required.
  • End to end management of freight claims inclusive of assisting company in creating a new procedure in how to file claims.
  • Assistance with returns and refusals inbox which will require associate to coordinate with carriers, distribution facilities and customer service to determine if loads need to be cancelled, re-scheduled or re-worked.
  • Seeking candidates who have proficient SAP and excel knowledge/skills.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
 

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About The Company

We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match. Meet our team Life at Kavaliro We take culture seriously and believe true strength comes from a collaborative and open-minded environment where everyone is supported and empowered to succeed. Learn more Careers at Kavaliro If you want to always have your finger on the pulse of the latest and newest trends in staffing and recruiting, join the Kavaliro team! See internal opportunities Career Advice We offer guidance on resume revisions, clarifying your career objectives, and other advice to help you land your dream job. Visit our blog

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