Client Service Executive (FMCG sector)

NielsenIQ is seeking an experienced and passionate Client Service Executive to join their Business Development team in Almaty, Kazakhstan. This role involves nurturing relationships with large FMCG clients, managing business planning and implementation, and proactively identifying new growth opportunities. The successful candidate will facilitate data analysis, create client-valued insights, and deliver professional presentations, contributing significantly to how businesses and brands perform globally.

Must Have

• Manage multinational and local FMCG producers servicing in market research.
• Perform regular reports delivery and ad-hoc studies pro-active sales.
• Proactive search of new opportunities for business growth.
• Build trustful and fruitful engagement with clients.
• Facilitate data analysis, insights, and story creation for client’s business issue.
• Deliver professional presentations both in content and execution.
• Build strong relationships with the team and cross-functional colleagues.
• Master degree of leading Universities (economics, mathematics, statistics economics/marketing).
• Business communication, writing, analytical, presentation & organizational skills.
• Excellent presentation and negotiation skills.
• Good interpersonal and cross-cultural skills.
• Software aptitude.
• Good Business English knowledge, both verbal and written.
• Residence in Almaty.

Good to Have

• FMCG industry knowledge is an advantage.

Perks & Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Company Description

As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

Job Description

As a leader in marketing and sales information, NielsenIQ is one of the most trusted sources of business intelligence for the world’s top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world.

At NielsenIQ, we all share a commitment to our core values of integrity, responsibility, passion in how we work- with each other, our partners, and our clients. This is a great opportunity for individuals aiming at building and developing their business knowledge.

In this role you will be nurturing relationships with large FMCG clients, holding the accountability for business planning and implementation.

We are looking for experienced and passionate team members to join our Business Development team in Almaty, Kazakhstan.

Responsibilities:

• Manager multinational and local FMCG producers servicing in market research.
• Perform regular reports delivery and ad-hoc studies pro-active sales.
• Proactive search of new opportunities for business growth.
• Build trustful and fruitful engagement with clients.
• Facilitate data analysis, insights, and story creation for client’s business issue to create client-valued insights.
• Deliver professional presentations both in content and execution.
• Build the strong relationship with the team and cross-functional colleagues.

Qualifications

• Master degree of leading Universities (primary specialties - economics, mathematics, statistics economics/marketing).
• FMCG industry knowledge is an advantage.
• Business communication, writing, analytical, presentation & organizational skills.
• Excellent presentation and negotiation skills.
• Good interpersonal and cross-cultural skills.
• Software aptitude.
• Good Business English knowledge, both verbal and written.
• Residence in Almaty.

#LI-SG1

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion