Cloud Solution Architect, BytePlus - Indonesia

6 Months ago • 3 Years +

Job Summary

Job Description

As a Cloud Solution Architect at BytePlus, you'll play a pivotal role in empowering enterprise clients to build their future. Utilizing ByteDance's cutting-edge technologies, you'll design and deliver innovative solutions tailored to meet customer business goals. Responsibilities include: qualifying leads, identifying pain points, leading technical demos and workshops, managing RFPs/RFIs/POCs, acting as a trusted advisor, collaborating with stakeholders, influencing product roadmaps based on market feedback, building tools and processes, presenting to C-suite executives, driving upsell/cross-sell initiatives, and fostering brand awareness. You'll leverage your technical expertise and sales acumen to translate complex technologies into solutions that drive customer success.
Must have:
  • Engineering Bachelor's degree or higher
  • 3+ years of experience in solution engineering, IT consulting, or pre-sales
  • Strong strategic thinking and analytical skills
  • Deep understanding of video PaaS solutions (live streaming, RTC, video on demand, CDN) and ML-driven solutions
  • Experience working with large enterprise clients in retail, media, entertainment, gaming, etc.
  • Excellent communication skills (written and verbal)
  • Comfortable with fast-paced and ambiguous environments
  • Can-do attitude, self-starter, independent work ethic
  • Team player, goal-oriented, detail-oriented
  • Ability to synthesize information
Good to have:
  • Front-end development skills (JS, JS frameworks, native apps)
  • Back-end microservice architecture knowledge and server-side API integration
  • Network architecture and topologies for video solutions
  • Public cloud IaaS product knowledge
  • Security and compliance practice knowledge
  • Project management experience

Job Details

Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance. Join the Innovative BytePlus Team As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission. Responsibilities - Support the Sales Teams to Qualify leads, Identify Customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals. - Call upon Technical Expertise and Sales Acumen to lead the Qualification process through Demos, Presentations, Architecture Design Sessions & Technical Workshops. - Lead RFPs/RFIs/Hands-on POCs by owning the overall process, and ensuring an optimum collaboration across all stakeholders. Convert POCs into Contracts. - Become a Trusted Advisor Internally and Externally by providing Thought Leadership, Industry Knowledge, and deep understanding across all Technologies that Bytedance B2B is providing. - Collaborate with all stakeholders including Solution Team, Product Team, Strategy, and R&D, to help influence product roadmap based on Market Feedback in your region. - Build or improve Tools and Processes to help scale highly customized Technical POCs. - Present to C-Suite, Business and Technical stakeholders to help raise brand awareness of Bytedance B2B across APAC. Articulate Business and Technical value. - Upsell, cross-sell and drive adoption of Bytedance solutions for existing customers.
Qualifications
- Engineering Bachelor degree and above; - 3+ years of related work experience, preferably solution engineering, IT solution consultant and pre-sale role; - Demonstrate strong strategic thinking and analytical skills with past projects - Product-wise, preferably have deep understanding of video PaaS solutions (livestreaming, RTC, video on demand, CDN) and ML-driven solutions (ML Recommend, computer vision, NLP, audio processing, etc) - Industry-wise, preferably have worked with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc - Basic to advanced developer skills can be a plus: - Front-end dev with web (JS & JS frameworks) and native apps (iOS & Android) - Back-end micro service architecture knowledge and server-side API integration - Network architecture and topologies for video solutions - Knowledge in public cloud IaaS products is a plus - Knowledge in Security and Compliance practice is a plus - Experience in Project Management - Excellent communication skills, both written and verbal - Comfortable with fast-paced and ambiguous "startup" environment - Can-Do attitude, Self-starter, Ability to work independently and highly motivated with contagious enthusiasm; - Team player and able to foster positive team morale, to set goals and drive for successful fulfilment; - Gives attention to Details as much as to the "Bigger Picture"; Can synthetize. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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