Commercial Executive
Job Description
- In-depth understanding of Microsoft Support, licensing, and contracting
- Seasoned sales & negotiation skills
- Positive attitude & customer focus
- Strategic thinking & data analysis
- Teamwork & collaboration
- Lead deal making & negotiation
- Ensure deal compliance & profitability
- Industry-leading healthcare
- Educational resources
- Product discounts
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
Overview
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Key Experiences:
- Seasoned sales and negotiation professional, unafraid of conflict.
- Positive attitude and a passion for working with customers and partners.
- Comfortable speaking at all organizational levels, from the CxO to the procurement / purchasing teams.
- Able to make the best choices for the customer based on their commercial strategic needs.
- Strategic, long-term thinker able to analyze data to identify trends, risks and opportunities.
- Team player and collaborative - high performing individualists will not be successful.
- In-depth and strategic understanding of Microsoft Support, licensing programs and contracting will be essential but not required at hiring.
Required/Minimum Qualifications
- 5+ years sales and negotiation experience
- OR Bachelor's Degree in Business Management, Information Technology, Law, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience
- OR equivalent experience.
Additional or Preferred Qualifications
- 5+ years sales and negotiation experience
- OR Master's Degree in Business Management, Information Technology, Law, Marketing (or equivalent) AND 4+ years sales and negotiation experience or related work
- OR equivalent experience.
Responsibilities
The Commercial Executive is a trusted advisor who leads the design and execution of the customer’s commercial strategy and negotiation, selling the right commercial solution at the right time and ensuring every deal is compliant and profitable for Microsoft.
The Commercial Executive will be responsible for the following:
Deal Making - Lead internal and external sales and management teams through support sales commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful. Address necessary customer non-standard terms and conditions requirements in alignment with Microsoft policy.
Negotiation - Define, negotiate complex commercial Support Services terms and lead the strategy for the negotiation approach by engaging with stakeholders.
Collaboration - Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft Support Services revenue targets. Collaborate with your peers in other areas to achieve business continuity, balance workload if required and share learnings.
