Commercial Product Lead

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across fifteen offices in Europe and Asia, we're all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

About the job:

The Commercial Product Lead bridges the gap between the Product and Commercial organizations by acting as a strategic enabler of high-value opportunities. This role ensures a seamless and structured flow of knowledge from BUs to the Sales team for pitches, demos, and RfPs, while also channeling structured feedback from client-facing teams back into Product for roadmap alignment. A core aspect of the role also includes delivering targeted, value-driven trainings to internal and external stakeholders.

Responsibilities:

• Act as the go-to SME for product demos, technical deep-dives, and proposal & content library support for WLA & Tier 1 opportunities
• Collaborate with Platform Sales, Account Management, and RfP teams to support solution design and execution
• Provide structured and standardized inputs for technical/product sections of proposals Structured Knowledge Transfer & Training
• Design and deliver structured training sessions and onboarding workshops to internal sales teams, ensuring a scalable understanding of EM’s product suite
• Support product education initiatives for clients, where relevant, during onboarding or strategic sales engagements
• Maintain and update demo kits, playbooks, knowledge hubs, and product documentation in collaboration with Product, RFP and Sales Excellence teams
• Lead enablement sessions on new features, strategic differentiators, and roadmap updates Product Feedback & Roadmap Input
• Capture market feedback and commercial insights from Sales Directors and Account Managers
• Actively participate in roadmap planning cycles, influencing product priorities based on client needs and sales obstacles
• Track and communicate post-mortem insights to Product for continuous product improvement Governance & Process Integration
• Ensure CRM tagging and tracking of supported opportunities
• Participate in feedback loops, monthly Tribe syncs, and deal retrospectives to evaluate sales impact and product gaps
• Contribute to the creation and upkeep of high value reusable RfP content and structured product messaging Deliverables & Ownership
• Tailored product content and inputs for RfPs, sales collateral, and pitches
• Quarterly product brief packs, demo kits, and training decks
• Confluence/SharePoint-based documentation and knowledge hub content
• Regular training session plans and performance reports

Requirements:

• Minimum 10 years of total professional experience, with at least 5 years in the gaming industry (B2C or B2B).
• Bachelor’s degree in business, psychology, technology, or a related field is acceptable.
• Direct experience with Player Account Management (PAM), Payments, or CRM products is required.
• Experience participating in RFP processes is strongly preferred.
• Candidates must bring a balance of product expertise and commercial acumen.
• Proven ability to understand complex gaming products and translate that understanding into commercial strategy.
• Track record of working in roles that blend product knowledge with sales, go-to-market, or business development responsibilities.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Stay Healthy: 10 sick leave days per year, no doctor's note required.
• Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you'll be in the office full-time)

Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?

Benefits & Perks:

• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.