Compliance Learning Administrator, Trainer

Job title:

Compliance Learning Administrator, Trainer

As a Compliance Learning Administrator, Trainer, you will strengthen organizational capability by equipping compliance learning administrators with the knowledge, skills, and tools needed to succeed. In this role, you will lead the design, development, and delivery of practical training programs that build both technical proficiency and confidence in LMS administration. You will create clear, sustainable training content, job aids, and documentation, and facilitate learning experiences that enable knowledge retention and real-world application. By driving standardized and effective use of the Learning Management System (LMS), you will help ensure compliance requirements are met, processes are consistent, and administrators are empowered to solve problems and support learners effectively. In addition to training, you may also provide LMS administration support as needed.

Your role:

• Serve as a subject matter expert (SME) for Cornerstone LMS administration, providing advanced support and guidance to compliance learning administrators.
• Design, develop, and deliver training programs for LMS administrators.
• Create and maintain training content, job aids, process guides, and eLearning modules to support consistent LMS administration practices.
• Mentor and coach administrators, sharing best practices and problem-solving strategies to build organizational capability.
• Manage and respond to ServiceNow (SNOW) Service Requests and Incidents related to LMS administration, ensuring timely resolution and adherence to defined SLAs, while training others to do the same.
• Ensure training programs align with policies, regulations, and system standards.
• Support the assignment and tracking of mandatory compliance training and the maintenance of standardized roles and curricula.
• Generate and analyze compliance training reports, leveraging data to measure effectiveness and improve training programs.
• Stay current with emerging LMS features, instructional design methods, and compliance training requirements, applying curiosity and initiative to continuously improve learning solutions.

You're the right fit if: (4 x bullets max)

1. Experience- 3-5years of experience in LMS, prefer candidate from medtech/Healthcare industry

2. Skills-

• You are proficient in Cornerstone LMS administration with extensive hands-on experience, and have strong expertise in training facilitation, instructional design, and content development.
• You are experienced in creating learning materials such as eLearning modules, presentations, job aids, and process documentation.
• You are familiar with ServiceNow (SNOW) (or similar support ticketing tool) and adept at resolving and training others to do the same.
• You are a curious, self-starter who takes initiative to identify opportunities, build solutions, and drive improvements.
• You have excellent problem-solving and analytical skills, with the ability to break down complex LMS challenges and create clear training solutions.
• You communicate effectively in professional-level English (speaking and writing), able to explain technical concepts to non-technical audiences.

3. Education- Bachelor’s Degree in Business Administration, Learning & Development, Instructional Design, Information Technology, or a related field Preferred

4. Anything else.

• You have excellent communication skills, able to interact professionally with learners, managers, and business stakeholders.
• You enjoy mentoring others, working collaboratively, and making a measurable impact on organizational capability.
• You are committed to continuous learning and thrive in a fast-paced, compliance-driven environment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here

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