Compliance Monitoring Program Manager

Impact

As a Compliance Monitoring Manager located in Birmingham, AL or Minneapolis, MN, you will be responsible for leading Shipt’s compliance monitoring program to ensure adherence to applicable laws, regulations, and internal policies. This role oversees the design, execution, and continuous improvement of monitoring activities to proactively identify risks, detect control gaps, and support remediation efforts. As a key compliance advisor, this role partners closely with various business units, including Legal, Privacy Compliance, Cybersecurity, and Technology to strengthen Shipt’s oversight framework and to ensure that leadership has visibility into compliance risks and control effectiveness.

While no two days are the same, you will design and implement a robust compliance monitoring framework aligned with enterprise risk management practices. Conduct periodic monitoring and testing activities to evaluate adherence to Shipt policies and external regulatory obligations. Lead the development of annual monitoring plans based on risk assessment and compliance priorities. Draft reports summarizing findings, root causes, and corrective action plans; track remediation progress to closure. Support issue management by escalating significant findings and working with business stakeholders on effective solutions. You will establish documentation standards for monitoring procedures, evidence collection, and issue resolution tracking. Collaborate with Internal Audit to ensure alignment and avoid duplication of testing efforts. Contribute to compliance committee meetings, providing updates on monitoring activities, key trends, and open risks. Perform root cause analysis on compliance issues to understand underlying causes and trends.Partner with business owners and control owners to design and implement effective corrective action.Support continuous improvement by identifying systemic issues and recommending process enhancements to close compliance gaps. While staying informed of regulatory developments and integrate them into the compliance monitoring strategy.

What You’ll Need to Be Successful

• You have a Bachelor’s degree in Law, Business, Risk Management, or related field required. (Master’s or JD preferred).
• You have 5+ years of experience in compliance, audit, or risk management in a regulated environment.
• You have experience developing or managing a compliance monitoring program, preferably in a technology or gig-economy business.
• You have strong understanding of compliance monitoring methodologies, risk controls, and regulatory frameworks.
• You have the ability to manage multiple projects and collaborate across cross-functional teams.
• You have strong analytical, communication, and report-writing skills.
• You have familiarity with GRC tools, Microsoft Excel, Google Workspace, and data visualization dashboards.
• You have high ethical standards and attention to detail.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form .

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range:

Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City:

$88,000-$176,000

All other locations:

$73,000-$147,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.