Consumer Scientist (Global Oral Health)

2 Months ago • 2 Years + • Research Development

Job Summary

Job Description

The Consumer Scientist is a key member of the Consumer Science & Product Experience group, ensuring consumer-centricity of innovations. They ensure that these innovations provide a consumer preferred user experience, via consumer modelling, better holistic and sensory design, a coherent and compelling product story. The role involves the entire innovation lifecycle, from ideation to product launch, as well as product optimization post launch. Responsibilities include identifying innovation opportunities from qualitative and quantitative consumer research, defining Ideal Product Models, getting consumer feedback on prototyping, validating claims, utilizing research methodologies, partnering with Sensory Scientists, generating best practices, and training colleagues. The role involves direct contact with R&D, CBIA and marketing teams.
Must have:
  • Identify innovation opportunities through consumer research.
  • Define Ideal Product Models for initiatives.
  • Get consumer feedback on product prototyping.
  • Validate lead product options before formulation lock.
  • Validate non-clinical claims with consumers.
  • Utilize fit-for-purpose research methodologies.
  • Partner with Sensory Scientists for research.

Job Details

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

 

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

 

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Hybrid role 2 days a week min- Weybridge, Surrey.

The Consumer Scientist is a key member of the Consumer Science & Product Experience group, and exists to:

  • Ensure consumer-centricity of specific innovations within a category and/or a region pipeline.

  • Ensure that these innovations provide a consumer preferred user experience, via consumer modelling, better holistic and sensory design, a coherent and compelling product story, and resulting in leadership shares and sales.

  • The role touches the entire innovation lifecycle, from ideation to product launch, as well as product optimization post launch.

The ideal candidate must have a unique skill set with some scientific background, a good understanding of the entire innovation process, some expertise in Consumer Science/Research, some interest or level of commercial awareness via experience with working with commercial and marketing organizations, a high level of creativity, problem solving and entrepreneurship.

Key responsibilities:

  • Identify innovation opportunities from qualitative and quantitative consumer research

  • Help to define Ideal Product Models for initiatives via qualitative research and quantitative consumer modelling

  • Iteratively gets consumer feedback on prototyping via qualitative and quantitative research

  • Validates lead product options before they undergo ‘formulation lock’.

  • Validates non-clinical claims with consumers via quantitative research

  • Validate with consumers the product optimization programs post launch, for in-market products.

  • Utilize and suggest fit-for-purpose research methodologies, including agile / fast-turnaround approaches.

  • Partner with Sensory Scientists to conduct relevant consumer / sensory panel research and leverages the power of combining sensory and consumer research.

  • Generates best practices, develops capabilities, and shares them with colleagues in the Consumer Science & Product Experience group.

  • Champion consumer closeness within the R&D group and train/coaches R&D colleagues outside the Consumer Science & Product Experience group.

  • Ensure that interactions with consumers are compliant with the Human Subject Testing Policy, and that all quality and regulatory requirements are met.

  • The role involves direct contact with R&D, CBIA and marketing teams

Educational background:

Minimum level of education: BS degree

Area of Specialisation: Sciences: Chemistry, Pharmacy, Pharmacology, Physics, Mathematics, Sensory, Food, Biochemistry or Biological science

  • Role leverages some experience in the industry or research  agencies

  • Ability to drive scientific excellence, understand key technologies and communicate effectively within R&D

  • Needs to be able to independently conduct Consumer Science research programs  (with support and guidance from the Consumer Science team)

  • Need to collaborate with R&D, Marketing and CBIA colleagues

Minimum Level of relevant Job-Related Experience required: >2 years, preferably in FMCG or Healthcare or research agencies

  • Some experience in Consumer Science/Products Research (qualitative & quantitative research, consumer modelling, upstream/front end consumer need definition, downstream/product

  • validation and claims substantiation)

  • Excellent analytical skills, including strategic thinking

  • Collaborative, strong team player

  • Problem solving in a matrixed environment

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

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