Content Manager

The Content Manager (CM) is responsible for the content of assigned product lines, focusing on online product quality. This includes content delivery and development, managing authors and vendors, ensuring manuscripts meet editorial quality standards and are delivered on time. The CM also serves as the principal in-house contact for authors/vendors and other departments, collaborating with Product Managers, designers, and developers to enhance content presentation and functionality.

Must Have

• Develop and maintain high-quality content for assigned product lines.
• Manage authors and vendors, ensuring editorial quality and timely delivery.
• Monitor online integrity of research services.
• Track competitor and market trends.
• Manage annual publishing budget and editorial fees.
• Support Marketing and Product Management with content information.
• Draft and submit monthly reports to the Publishing Director.

Good to Have

• Native English speaker
• Knowledge of at least two other foreign languages
• XML knowledge

Perks & Benefits

• Well-being benefits
• Tools, programs, and resources for employee health, happiness, safety, and prosperity

The Content Manager (CM) holds ultimate responsibility for the content of assigned product lines, with a primary focus on the quality of online products.

This includes the delivery and development of content, managing authors and vendors, ensuring that manuscripts meet KLI’s editorial quality standards, and are delivered on time. The CM serves as the principal in-house contact for the same products for both authors/vendors and other departments.

Responsibilities:

Content/Product Development

• Develop and maintain high-quality content, ensuring it is up-to-date and relevant.
• Collaborate with Product Managers, designers, and developers to enhance content presentation and functionality.
• Monitor the online integrity of research services, ensuring all departments involved meet the established success criteria.
• Track competitor and market trends in both subject matter and technology to keep content competitive and relevant.
• Initiate and implement ideas for product enhancements.

Author/Editor/Publishing Vendor Management

• Identify, contract, and maintain relationships with new authors.
• Instruct and onboard authors on editorial and content quality standards, publishing schedules, and editorial tools.
• Ensure authors submit their content and corrections of proofs on time and as agreed.
• Ensure all contractual obligations are met by both KLI and authors for the assigned product line.

Budget/Publishing Calendar Management

• Develop and manage the annual budget for the publishing calendar and editorial fees.
• Oversee and manage invoices against the budget.
• Prepare and submit content to Production according to schedule, ensuring it meets the agreed editorial quality standards.
• Update and maintain administrative systems (e.g., PubFlow).

In-House Product Line Communication and GTM Support

• Support Marketing by reviewing promotional copy for substantive accuracy.
• Assist Product Management in educating the Sales team on the assigned product line.
• Provide product line information to in-house staff.
• Draft and submit monthly reports to the Publishing Director.

Skills:

Education & Experience (Factual Qualifications)

• Law Degree or University Degree with at least five years of editorial experience in a specific practice area.
• Three years of experience in a law firm or a similar function.
• Fluent in English, preferably a native speaker; knowledge of at least two other foreign languages is preferred.
• Advanced PC knowledge; XML knowledge is preferred.

Competencies

• High accuracy and attention to detail.
• Process-driven.
• Strong communication skills.
• Persuasive and proactive.
• Team-oriented.
• Results-driven and delivery-focused.
• Proactive problem solver.
• Technologically savvy and interested.
• Customer-focused.
• Independent and self-motivated.

Our Interview Practices

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To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

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About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

For more information about our solutions and organization, visit www.wolterskluwer.com

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Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

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Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

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Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.

In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.

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Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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Careers Privacy and Cookies

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Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies

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