Content Onboarding Analyst

This role involves building and managing AlphaSense's web content resources, focusing on discovering, onboarding, and monitoring web content ingestion across various business domains. The analyst will configure and maintain web crawling/scraping jobs, ensure content quality, and provide support for client inquiries. Key responsibilities include web content research, content analysis, and providing requirements for functional improvements to the engineering team.

Must Have

• Research and discover new web content sources
• Evaluate web sources for content onboarding
• Configure and maintain web crawling/scraping jobs
• Ensure quality content ingestion and processing
• Address inquiries regarding web content
• Provide requirements for engineering improvements
• Excellent communication skills
• Strong problem-solving skills
• 1+ years of data entry or maintenance experience
• High aptitude and willingness to learn

Good to Have

• Experience in managing content/data aggregation via RSS or other automated ways
• Knowledge of market and regulatory updates
• Experience with crawling job configuration (structured or unstructured data sets)

The Role:

This role entails building and managing the universe of web content resources that are of a high interest to AlphaSense clients. You will be responsible for the end-to-end process of discovering, onboarding, and monitoring web content ingestion across multiple business domains. You will also play a key role in evolving AlphaSense web processing capabilities.

Responsibilities:

• Web content research: Perform research to discover new web sources based on the established content onboarding policies or client requests.
• Content Analysis: Evaluate requested web sources to identify content sets that need to be onboarded.
• Content Onboarding: Configure new web crawling/scraping jobs via admin interface.
• Content Maintenance: Maintain existing crawling/scraping jobs to ensure quality content ingestion (define requirements for quality reports, execute quality reports, and adjust web crawling/scraping configuration as needed).
• Content Support: Review & address inquiries from Clients, Sales, Account Executives, and Product Specialists regarding onboarding new web content or malfunctioned sources (via email and Slack).
• Functional Improvements: Provide requirements to the engineering team requesting new capabilities or custom data processing features.
• Content Quality Assurance: Test quality of the content integration & maintain high content processing standards.

Skills/Experience:

• Excellent communication and problem-solving skills.
• 1+ years of data entry and/or data maintenance experience.
• A high aptitude and willingness to learn.

Optional/Strong Plus Qualifications:

• Experience in managing content / data aggregation via RSS or other automated ways.
• Knowledge of market and regulatory updates.
• Experience with crawling job configuration (structured or unstructured data sets) is an advantage.