Culture & Engagement Manager

We are seeking a passionate and strategic HR Culture & Engagement Lead to be the architect of our employee experience in the Americas. This role is pivotal in translating our company's core values into tangible actions, vibrant programs, and a cohesive culture that attracts, retains, and inspires top talent. You will be the driving force behind building a workplace where people feel connected, valued, and engaged.

Must Have

• Develop and execute a regional culture roadmap.
• Partner with senior leaders and HR Business Partners.
• Act as a cultural ambassador, crafting compelling narratives.
• Design and manage high-impact, inclusive events.
• Lead & Facilitate key cultural moments.
• Partner with HQ Culture and other local teams.
• Establish a continuous feedback loop.
• Track participation rates, engagement scores, and feedback.
• Analyze engagement data and survey results.
• Cultivate and manage a network of 'Culture Champions'.
• 8+ years experience in culture transformation, employee engagement, event management.
• Strong analytical, communication, and storytelling skills.

Perks & Benefits

• Sign-on payment (case-by-case)
• Relocation package (case-by-case)
• Restricted stock units (case-by-case)
• Medical benefits
• Dental benefits
• Vision benefits
• Life and disability benefits
• 401(k) plan
• 15 to 25 days of vacation per year
• Up to 13 days of holidays
• Up to 10 days of paid sick leave per year

Business Unit

What the Role Entails

About the Role:

We are seeking a passionate and strategic HR Culture & Engagement Lead to be the architect of our employee experience in the Americas. This role is pivotal in translating our company's core values into tangible actions, vibrant programs, and a cohesive culture that attracts, retains, and inspires top talent. You will be the driving force behind building a workplace where people feel connected, valued, and engaged.

Key Responsibilities:

1. Culture Strategy & Propagation:

• Develop and execute a regional culture roadmap that deepens our core values (e.g., collaboration, innovation) and fosters a distinct, inclusive identity for the Americas,
• Partner with senior leaders and HR Business Partners to embed our cultural principles into leadership practices, team rituals, and daily operations.
• Act as a cultural ambassador, crafting compelling narratives and communication campaigns that effectively tell our culture story.

2. Employee Engagement & Event Orchestration:

• Design and manage a portfolio of high-impact, inclusive events (both virtual and in-person) that boost morale and strengthen cross-regional connections. This includes everything from all-hands meetings and cultural celebrations to wellness programs.
• Lead & Facilitate key cultural moments such as all hands, family days and recognition programs that foster connection and belonging.
• Partner with HQ Culture, and other local HR, Operations & Planning teams to align cultural initiatives with regional-wide efforts.
• Establish a continuous feedback loop (e.g., through polls, surveys, focus groups) to gather employee input on activities, ensuring our initiatives resonate with their needs and interests.
• Track participation rates, engagement scores, and feedback to measure ROI and continuously refine the event strategy.

3. Data-Driven Insights & Community Building:

• Analyze engagement data and survey results to identify trends, pinpoint areas for improvement, and provide actionable insights to leadership on the health of our culture.
• Cultivate and manage a network of 'Culture Champions' or 'Site Ambassadors' across offices to co-create and localize initiatives, ensuring broad representation.
• Deep understanding of the cultural nuances within the Americas region.

Who We Look For

Qualifications & Experience:

• Bachelor's degree in Human Resources, Communications, Organizational Psychology, or a related field.
• 8+ years of proven experience in culture transformation, employee engagement, and end-to-end event management within a multinational corporate environment.
• A standout portfolio of culture communication campaigns and large-scale event projects you have personally driven.
• Strong analytical skills with experience using data (e.g., from surveys, HRIS) to tell a story and inform decisions.
• Exceptional communication and storytelling skills, with the ability to inspire both leaders and employees.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Who we are

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.

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Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Read More