Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Casumo, where you are invited to be your authentic YOU-MO!
Company Overview:
Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm.
Nowadays, we're on the hunt for a Customer Service Ambassador - Spanish to join our team!
Position Overview:
As a member of the Customer Service Ambassador team, you will be a part of a diverse and ambitious group of people responsible for navigating players throughout their adventure with us. You will begin your Ambassador journey in our Service team, where you will be responsible for onboarding, educating, and supporting our customers. This team is a springboard for growing into either our Engagement team, where you will be able to get creative and upsell our product, or our Expert team, where you will have the opportunity to dig deep, expand your knowledge and learn more about the complex sides of iGaming.
Responsibilities:
Requirements:
Additional advantage:
The Perks:
Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:
Our ABC values:
ASPIRE
At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.
BELIEVE
Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.
CARE
Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.
Founded in 2012 and headquartered in Malta, Casumo is an innovative, award-winning and mobile-first online gaming group, providing fun and safe casino and sportsbook products. Through innovation and excellence in technology and design, its growing portfolio of brands that includes Casumo and Dunder continues to disrupt the gaming industry. www.casumo.com www.dunder.com
At Casumo, we are a passionate team of experts who are shaping the future of online gambling. We aspire not only to be an Employer of Choice but also the First Choice in iGaming. Our employees are the driving force behind Casumo's growth and success – we are more than just the sum of our individual parts. With physical Hubs in Malta, Gibraltar, Croatia, and North Macedonia, we offer a diverse and exciting work environment where you can make a real impact.
Driven by our core values of Aspire, Believe, and Care, we foster a hybrid work culture that empowers innovation, collaboration, and personal growth.
ASPIRE goes hand-in-hand with Casumo’s commitment to excellence and growth. Aim for the top – way beyond just business results.
To BELIEVE is to put your faith and trust in one another, show unwavering support to your colleagues, and unite as one.
CARE symbolises the deep commitment Casumo has to its players and employees.
Together, we’re writing the future of gaming. Interested in joining our adventure? Visit www.casumocareers.com.