Customer Service Officer
Job Description
- Proficiency in Microsoft Office Suite and CRM systems.
- Handle incoming customer inquiries via phone and email with professionalism and efficiency.
- Resolve client issues promptly and escalate when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve service delivery and customer satisfaction.
- Provide clients with detailed information about our services and processes.
- Proven experience in customer service or client-facing roles.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Competitive salary
- Opportunities for professional growth and career advancement
- Supportive and collaborative work environment
- Health and wellness benefits package
- Full-time employment
Company Description
About Us – Property Soar
At Property Soar, we believe in building more than real estate opportunities—we build leaders. With a forward-thinking approach and a commitment to excellence, our team is dedicated to shaping the future of property management and investment solutions. We value innovation, collaboration, and integrity, ensuring our associates have the tools and mentorship to excel personally and professionally.
Job Description
Job Description:
Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service.
Responsibilities:
- Handle incoming customer inquiries via phone and email with professionalism and efficiency.
- Resolve client issues promptly and escalate when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve service delivery and customer satisfaction.
- Provide clients with detailed information about our services and processes.
Qualifications
Qualifications:
- Proven experience in customer service or client-facing roles.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM systems is a plus.
Additional Information
Benefits:
- Competitive salary: $57,000 – $61,000 annually.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Health and wellness benefits package.
- Full-time employment.
