Customer Support Representative

We are looking for motivated and friendly individuals to join our Customer Support Team.

You will communicate with customers by email, chat, and phone, helping them with questions, providing solutions, and ensuring they have a positive experience.

This is a remote position with full training provided. You do not need perfect English; we value clear communication, patience, and reliability above all else.

Responsibilities

• Respond to customer inquiries through chat, email, or phone
• Provide step-by-step assistance and resolve issues efficiently
• Keep clear records of customer feedback and support tickets
• Collaborate with the support team to improve service quality

Requirements

• Must live in Portugal with a reliable internet connection
• Fluent in Portuguese and able to communicate in basic or conversational English
• Friendly, patient, and dependable
• Comfortable using a computer and basic software tools
• Eager to learn and grow with training and support

What We Offer

• Competitive salary and monthly performance bonuses
• Paid training and continuous learning support
• Flexible work schedule with multiple shift options
• 100% remote position with all necessary tools provided
• Opportunities to advance into senior support or customer success roles

Why Join Us

We welcome applicants from all backgrounds and levels of experience. Whether this is your first job or a new direction in your career, we will support your growth every step of the way.

Apply today and start your remote career in customer service with us.