Data Center Technician

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.

Join our team

You will join our team at the Strasbourg Datacenter in France which consists of Datacenter Operations and Critical Infrastructure staff members. The team identifies as a multi-cultural team where people accept, respect each other and work together to service and support our business partners and customers on a global scale. Our core values are we own our outcomes, we build value, we join forces, we work courageously, and we do this throughout the entire year.

What you'll get to do...

• Work in rotating shifts during the week, weekends, and holidays, independently or with a peer, following an extensive training period
• Manage ServiceNow ticketing system to support internal and external partners or customers within valid SLAs, and utilize ServiceNow CMDB and logistical modules
• Perform audits for break/fix inventory, server inventory, rack map audits, and hardware in the datacenter, ensuring accuracy and compliance
• Handle logistical tasks such as receiving and shipping hardware, maintaining and stocking supply rooms, racking, stacking, cabling, connecting hardware according to drawings, design standards, and patch schemes, and consolidating hardware to optimize datacenter space
• Collaborate with cross-functional global teams—including Networking, Product, Storage, and external co-location teams—to resolve issues and contribute to project work as needed

Your experience should include…

• Strong understanding of datacenter environments, including their construction, operation, and critical infrastructure systems (electrical, cooling, fire suppression), with the ability to support the DCCE team as needed following training
• Solid knowledge of the latest IT operating systems (Windows, Linux, Cent-OS), as well as advanced familiarity with hardware components, RAID systems (importing, exporting, troubleshooting, configuring), and troubleshooting IT systems and their interrelations
• Thorough grasp of networking principles, including TCP-IP, LAN, WAN, VLAN, various network topologies, and datacenter network devices such as core routers, distribution switches, and top-of-rack switches
• Expertise in different types of network cabling (fiber, copper, breakout), optics, and relevant tools for troubleshooting connectivity issues
• Ability to perform risk analysis to minimize business impact, utilize AI tools in daily work, and communicate effectively in English via email, Slack, and conversations

You might also have…

• Experienced within project management
• Experience with ServiceNow and Jira
• Experience with Logistical processes and know how to create/optimize these

We've got your back...

We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups. Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.