Database Reliability Engineer

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA's Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

Through the Cloud Database Infrastructure Lifecycle, Operations, Scalability and performance tuning, the DBA Services team supports EA's critical database services and its games entertaining millions of players around the world.

As a Database Reliability Engineer, you will manage production environments and will use automation to design, optimize and implement reliable database solutions. You will report to the Senior Manager of DBA Services.

Responsibilities:

• You will implement automation and tooling to achieve higher availability, reliability, scalability and consistency across all aspects of Database life cycle.
• You will support game launches by ensuring Operational Readiness, stress testing and performance optimization of EA’s databases and related infrastructure.
• You will collaborate with Infrastructure and Game Teams during incident situations.
• You will measure and use data to improve environment reliability.
• You will collaborate with other engineers to implement guidelines, methodologies, and documentation.
• You will ensure that proper documentation is developed and maintained regarding Architecture diagrams, configuration details, Operational procedures to help with knowledge sharing.
• You will provide emergency response through on-call rotation and may occasionally work outside usual business hours to support global delivery processes.

Qualifications:

• Bachelor or master’s degree in Computer Science, Computer Engineering or equivalent work experience.
• 3+ years' experience in IT, including coding experience (Python, Go, Ruby).
• 2+ years' experience managing high-volume transactional production environments using database technologies such as RDS Aurora, MySQL, Postgres, Cassandra or Mongo.
• Experience tuning and optimizing database environments to meet critical uptime requirements.
• Experience deploying and optimizing infrastructure through IaC using Terraform, CI/CD, Gitlab or similar technologies.
• Experience configuring and managing online backup technologies for their database environment and is familiar with Disaster Recovery processes.
• Proficiency with AWS Technologies or other cloud offerings.