Denmark CRM Manager

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

The role

We are looking for a Danish-speaking CRM Manager to lead and own our CRM strategy in the Danish market. In this role, you will manage and support a team of two CRM Executives, working across three verticals – Casino, Live Casino, and Sports – and three different brands in a rapidly growing market.

As CRM Manager, you will be responsible for overseeing the day-to-day operations of the CRM team, ensuring all activities align with our brand vision and strategic goals. You will work closely with the VIP Manager, Senior CRM Manager, and Country Manager to deliver high-performing campaigns and promotions that drive customer activity, retention, and loyalty.

Responsibilities

• Leading, mentoring, and supporting the CRM team
• Planning and executing engaging, data-driven campaigns and offers
• Collaborating with key stakeholders across the business
• Managing and coordinating CRM-related projects together with the wider CRM team
• Analyzing performance data to continually optimize customer communications

About you

• Experience in CRM
• Experience of managing a team
• Strong understanding of the global online gaming landscape
• Solid understanding of bonus types, mechanics across the customer lifecycle in sportsbook & casino
• Strong numerical and analytical skills, with the ability to use a range of data insights & sources to tell a compelling story
• Willing to think out of the box to deliver top tier engagement
• Fluency in Danish is a must.