Deputy Head of Restock Operations (B2B)

11 Hours ago • 3 Years + • Operations • Logistics

About the job

Summary

The Deputy Head of Restock Logistics oversees and optimizes the end-to-end supply chain for Ninja Restock's B2B service. This involves ensuring efficient product movement from suppliers to retailers, meeting demands promptly and within customer timeframes while minimizing costs. The role requires agility, accuracy, and coordination among stakeholders. The Deputy Head directly reports to the Head of Shipper Operations and manages a team of operations managers nationwide. Responsibilities include managing inventory, optimizing restocking processes, collaborating with sales/account management and operations teams, and executing multi-departmental initiatives.
Must have:
  • 3+ years in FMCG inventory/restocking
  • Supervisory/team leadership experience
  • Experience with sales/account management & operations
  • Cross-functional collaboration skills
  • Proficiency in MS Office Suite
Good to have:
  • Startup experience
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About the company:
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
 
About the unit:
Restock Operations Unit caters to the new service of the Company, Ninja Restock, which is a business-to-business (B2B) service that enables brands and businesses to distribute supplies seamlessly to their locations and branches. 
 
Job Description:
The Deputy Head of Restock Logistics is responsible for overseeing and optimizing the end-to-end supply chain process for shippers within the B2B sphere. This role is critical in ensuring that products move efficiently from suppliers to retailers or customers, meeting demand promptly and within the customer prescribed timeframes while minimizing costs. The B2B environment is fast-paced, requiring agility, accuracy, and constant coordination among multiple stakeholders.
 
The Deputy Head of Restock Logistics directly reports to the Head of Shipper Operations and handles a team of several operations managers nationwide.
 
Minimum Qualifications: 
3+ years of experience in inventory management, restocking, or warehouse operations in the FMCG industry.
Previous experience in a supervisory or team leadership role within a fast-paced warehouse or distribution environment.
Solid experience in both working with sales/account management teams and operations teams
Proven experience in working cross-functionally - proposing and executing initiatives that require multi-department collaboration
Basic knowledge of various computer programs, including Microsoft Word, Excel, PowerPoint, Project, and other related software programs. 
Previous experience from a startup company is a plus
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