The Digital Strategy Manager, Product and Pricing Enablement, under the guidance of the global lead will execute the transformation of product and pricing practices across Tax & Accounting Europe (TAAE) . This role partners closely with executive leadership, business units (BUs), and cross-functional teams to streamline operations, reduce complexity, and drive harmonization across the enterprise. This role is critical to closing revenue gaps, enabling order automation, and improving customer retention.
This person will be responsible for documenting TAAE current-state practices, identifying inefficiencies, and driving the design and implementation of standardized, scalable processes across product setup, pricing, and systems enablement. The role requires a deep understanding of business operations, strong analytical skills, and the ability to influence at all levels of the organization. Ultimately, this role strengthens our commercial foundation—reducing churn, improving CX, and supporting long-term growth.
Map and document existing product and pricing processes across all BUs/Segments, including product setup, bundling, pricing models (user bands, subscription, transactional), renewals, and customer contracts.
Analyze current practices to uncover inefficiencies, redundancies, and unnecessary complexity that hinder scalability and customer experience.
This role will help implement changes in all TAAE migrations, including the S4 HANA upgrade for existing STEP countries
Partnering closely with Product Operations to ensure seamless execution of product lifecycle changes, aligning system setup enabling go-to-market strategies and operational readiness. Collaboratively, this role ensures accurate, consistent product setup—preventing revenue leakage from issues like misconfigured multi-year agreements or pricing exceptions. These gaps currently result in missed or incorrect billing, manual rework, and customer dissatisfaction.
Define KPIs, track progress, and provide regular updates to executive leadership on milestones, risks, and key decisions.
Travel Expectations: Less than 10% - includes international travel
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.
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