Direct Sales Agent

2 Months ago • All levels • Sales

Job Summary

Job Description

As a Direct Sales Agent, you will play a crucial role in promoting Kuda's growth by actively selling and building customer relationships. You will need to find new leads through various methods, sell Kuda's financial products, meet sales targets, and comply with all bank policies and regulations. You'll also onboard new customers to the platform, keep accurate records, promote services at events, and give feedback to improve products. Providing client support is also a key responsibility, including training and assistance.
Must have:
  • Prospect and generate leads through cold calling and referrals.
  • Market financial products like banking, loans, and POS terminals.
  • Achieve monthly sales targets and expand the customer base.
  • Ensure compliance with bank policies and KYC/AML requirements.

Job Details

Summary

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.


We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.


We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role Overview

As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.

  • Prospect and generate leads through cold calling, networking, and referrals.
  • Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
  • Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
  • Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
  • Conduct product demonstrations and presentations to potential clients.
  • Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
  • Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
  • Maintain accurate records of all sales activities and customer interactions in CRM software.
  • Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
  • Provide feedback to the marketing and product teams on customer experiences and product improvements.
  • Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
  • Provide ongoing support to clients, including training and troubleshooting assistance.

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About The Company

A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors.

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