Sales Advisor Full-time Employee (H&M Musashimurayama)

As an H&M Sales Advisor, you will support customers to enjoy comfortable shopping. You will greet customers with a smile, guide them through the store to find desired products, and introduce H&M items. You will uphold the company's philosophy and contribute to your own and the company's growth. Our stores are important places where customers directly experience the H&M brand. Everyone working in the store, including sales advisors, store managers, and visual merchandisers, strives to create a warm and inviting atmosphere. We also collaborate with area teams, sharing information with other stores to achieve success together. We support customers in enjoying the latest trends and styles that suit them, building good relationships and delivering fashion to many people.

Must Have

• Clearly communicate fashion and product knowledge to help customers choose suitable items.
• Collaborate with the team to provide exceptional service, ensuring customer satisfaction with their H&M shopping experience.
• Maintain a well-stocked sales floor and organized back office for a comfortable environment.
• Support store opening and closing operations.
• Positively convey your own and the brand's appeal when interacting with customers.
• Experience or interest in fashion, retail, or customer service (inexperienced welcome).

Good to Have

• Those who love fashion, customer service, and coordination, and want to contribute to sales by conveying product appeal.
• Those who enjoy working with a team and can thrive in a dynamic environment.
• Those with communication skills, creativity, and a desire to grow by learning new systems.
• Flexible and proactive individuals.

Perks & Benefits

• Global career advancement opportunities
• Comprehensive welfare benefits
• Indefinite employment contract (full-time employee)
• Trial period: 3-6 months (salary and working hours same as permanent employment)
• Two days off per week
• Overtime requires prior manager approval
• Social insurance
• Employment insurance
• Workers' accident compensation insurance
• Employees' pension
• Health insurance
• Partial transportation allowance (according to company regulations)
• Employee discount (25% off)
• Employee promotion system
• Car commuting possible (varies by store)
• Free dress code/hairstyle/nails
• Late-night allowance
• Training system
• Paid leave
• Discounts at affiliated facilities
• Long service award (commemorative gift and bonus every 5 years of service, regardless of employment type)

Job Description

As an H&M Sales Advisor, you will support customers to enjoy comfortable shopping. You will greet customers with a smile, guide them through the store to find desired products, and introduce H&M items. You will uphold the company's philosophy and contribute to your own and the company's growth.

Main duties

• Clearly communicate fashion and product knowledge to help customers choose suitable items.
• Collaborate with the team to provide exceptional service, ensuring customer satisfaction with their H&M shopping experience.
• Maintain a well-stocked sales floor and organized back office for a comfortable environment.
• Support store opening and closing operations.
• Positively convey your own and the brand's appeal when interacting with customers.

Team members

Our stores are important places where customers directly experience the H&M brand. Everyone working in the store, including sales advisors, store managers, and visual merchandisers, strives to create a warm and inviting atmosphere. We also collaborate with area teams, sharing information with other stores to achieve success together. We support customers in enjoying the latest trends and styles that suit them. By building good relationships with customers, we deliver fashion to many people.

Qualifications

We are looking for individuals who meet the following criteria:

• Have experience or interest in fashion, retail, or customer service (inexperienced welcome).

We also welcome individuals who:

• Love fashion, customer service, and coordination, and want to contribute to sales by conveying product appeal.
• Enjoy working with a team and can thrive in a dynamic environment.
• Have communication skills, creativity, and a desire to grow by learning new systems.
• Are flexible and proactive.

Additional Information

Why work at H&M?

The H&M Group values a vibrant and inclusive workplace where everyone can thrive. We offer employees global career advancement opportunities and comprehensive welfare benefits.

Employment contract period: Indefinite employment contract (full-time employee)

Trial period: 3-6 months (salary and working hours during trial period are the same as permanent employment)

Place of employment: (Immediately after hiring) H&M (Musashimurayama store name), or other designated stores (Scope of change) Sales and company-defined duties at headquarters

Working hours: Shift system every month (8 hours work, 60 minutes break)

Days off: Two days off per week

Details of overtime work: Prior approval from the store manager is required for overtime to ensure work-life balance

Annual salary: 2.55 million yen (annual salary system) ~

Insurance: Social insurance, employment insurance, workers' accident compensation insurance, employees' pension, health insurance

Benefits: Partial transportation allowance (paid according to company regulations)

• Employee discount available (25% off for employees)
• Employee promotion system available
• Car commuting possible (varies by store)
• Free dress code/hairstyle/nails
• Late-night allowance
• Training system
• Paid leave
• Discounts at affiliated facilities
• Long service award (commemorative gift and bonus awarded every 5 years of service, regardless of employment type).

Company Overview

The H&M Group is a global company that develops fashion brands and businesses worldwide. Our goal is to achieve excellent design, affordable prices, and environmentally friendly methods, all without compromise. We aim to deliver fashion to everyone and act with the customer first in mind. We work with passionate and unique members who share a common culture and corporate philosophy. Together, we aim to cooperate and advance the fashion industry towards a more sustainable future, making it enjoyable for more people. Will you take a new step with us? Our uniqueness lies in our culture of respecting diversity and cooperation, strong values, and opportunities for growth. But above all, what makes us who we are is our "people" working together. Will you become a member of our team and grow with us? A new journey begins here.

• Store position evaluation: As the Sales Advisor position receives many applications, we use an online assessment method based on skills as part of the selection process, and you will need to complete a task. Your answers will be scored by an assessment tool based on criteria set by the H&M Group.
• After completing the assessment, you will have the opportunity to share feedback and ask questions. If you encounter any problems or wish for an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative method will not affect your application. For more details on personal information, please refer to the privacy notice.