Director, Employee Communications - Global Tech

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and the Role

Join eBay, a global leader in ecommerce, committed to redefining how the world buys and sells through innovation, purpose, and technology. As we accelerate our AI and platform modernization efforts, the Global Tech organization is at the heart of this evolution—and so is this role!

As Director, Employee Communications – Global Tech, you will:

• Partner directly with eBay’s Chief Technology Officer to lead internal communications for the global technology organization.

• Serve as a strategic advisor and storyteller, aligning teams around a clear vision and shared goals.

• Lead a high-performing communications team responsible for crafting compelling, culturally resonant messaging.

• Work across global and business unit teams to ensure cohesive, transparent communication aligned with company strategy.

• Play a central role in crafting how eBay’s technologists experience change, culture, and innovation.

What You Will Accomplish

In this role, you will:

• Design and lead internal communication strategies that support enterprise-wide transformations, particularly in AI and technology.

• Guide employees through change by encouraging clarity, engagement, and alignment during org shifts and central initiatives.

• Shape and deliver messaging that demystifies complex technologies and connects them to business goals.

• Drive cultural consistency across distributed teams, promoting collaboration, agility, and efficiency.

• Support executive communications for the CTO and senior tech leadership, including strategic narratives, speaking points, and internal storytelling.

• Lead and develop a distributed team of communications professionals, building shared vision, prioritization, and execution perfection.

• Collaborate with global and business unit communications teams to align messaging, tone, and timing for maximum impact.

What You Will Bring

The ideal candidate will have:

• 12+ years of experience in employee and executive communications within large, global organizations—preferably in ecommerce, internet, or technology sectors.

• 8+ years of people management experience with a track record of building high-performing teams.

• Proven expertise in change communications and executive alignment, particularly during AI, digital, or operational transformations.

• Outstanding storytelling and writing skills, with a modern, clear, and concise style.

• Ability to translate technical concepts into accessible language that resonates across roles and regions.

• Strong interpersonal and stakeholder leadership skills; experience navigating matrixed environments and leading through ambiguity.

• A BA in Communications, Journalism, Public Relations, or a related field; a graduate degree (MS or MBA) is a strong plus.

• A collaborative, curious, and agile approach, with the ability to balance critical thinking with executional rigor.

• A passion for culture-building, innovation, and driving measurable impact through communication.

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The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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