Director of Media Services

The Director of Media Services will lead the enterprise Media Services function for a global live events organization. This role will own the strategy, rollout, and day-to-day operations of a cloud-first Media Asset Management (MAM) platform replacing OTMM, enabling secure, AI-assisted workflows for Creative, Broadcast, Digital Marketing, Consumer Products, and Content Production. Partner closely with these teams to align priorities, co-define roadmaps, and standardize workflows that balance speed, quality, security, cost, and rights compliance.

Essential Job Functions

• Stakeholder & Portfolio Leadership - Engage Broadcast, Creative, Digital Marketing, Consumer Products, and Production to intake priorities, co-develop quarterly roadmaps, and align workflows and standards.
• Platform & Roadmap Ownership - Lead MAM strategy and phased cutover (6–12 months) from OTMM; run vendor RFI/RFP/bake-offs (e.g., IPV Curator, Viz One, Iconik); manage budgets and SOWs.
• Cloud Architecture & Delivery - Design AWS media architecture (S3 with lifecycle/replication, CloudFront with signed URLs/DRM, Lambda/Step Functions/EventBridge) for global scalability and performance.
• Metadata, Taxonomy & Rights - Define IPTC/XMP standards, controlled vocabularies, approval states, rights/embargo/expiry policies, and provenance.
• Security & Privacy - Implement SSO/SCIM, IAM least-privilege, KMS encryption, VPC endpoints; enable CloudTrail/GuardDuty/Macie; establish retention and privacy workflows (GDPR/CCPA).
• Live & Remote Ingest - Standardize SRT/Zixi/NDI/RIST ingest, growing files, timecode/SCTE markers, captions/transcripts; support venue and remote contribution.
• Editorial & Proxy Workflows - Deliver low-latency proxy editorial, check-in/out, and conform for Adobe/Avid/Resolve; enable rapid turnaround packages and highlights.
• Integrations & Automation - Integrate Adobe CC/Avid/Resolve panels, Workfront/Jira, Aspera/Signiant, downstream distribution; drive APIs/webhooks and IaC (Terraform/CloudFormation) for repeatable pipelines.
• Archive, Lifecycle & FinOps — Pilot/scale archive digitization; manage S3 tiering/replication, restore approaches, egress strategy, and cost management.
• Operations & Team Leadership - Establish operational readiness, monitoring/alerting, incident/change management, runbooks, and on-call for live events; hire, coach, and manage vendor performance.

Job Qualifications

• Requires 8+ years in media operations; 5+ years in cloud media architecture; 2+ enterprise MAM deployments.
• Deep AWS experience: S3 (versioning/lifecycle/replication), CloudFront, KMS/IAM, Lambda/Step Functions, MediaConvert; familiarity with MediaPackage/MediaConnect/MediaLive.
• Proven delivery of live/broadcast ingest (SRT/Zixi/NDI/RIST), captions, timecode, and growing-file editorial.
• Security/privacy background (SSO/SCIM, RBAC/ABAC, encryption, GDPR/CCPA retention).
• Vendor management (RFPs, bake-offs, SOWs) and budget ownership; strong cross-functional communication.
• Adobe CC/Avid/Resolve integrations; Workfront/Jira; Aspera/Signiant; DRM (Widevine/FairPlay/PlayReady).
• Experience supporting international agencies/partners and regional content requirements.
• Hands-on with one or more MAMs (IPV Curator, Viz One, Iconik, Dalet, etc.); experience replacing OTMM is a plus.
• Live events, sports, or entertainment background preferred.

Given the touring nature of the business, COVID vaccination is strongly encouraged for successful candidates.

International Touring Personnel

To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour. The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws. The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements. Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.

Equal Opportunity Employer

_is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.