Director, Product Management

The Company

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PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

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This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.

Job Description:

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Essential Responsibilities:

• Define and execute a multi-year strategy for a merchant crypto wallet enabling checkout acceptance, programmable settlement in fiat or stablecoins, and integrated value-added services.
• Establish a unified product vision and roadmap across teams, aligning stakeholders around clear priorities and measurable outcomes.
• Influence product architecture and design, balancing innovation, regulatory requirements, and profitability to deliver scalable, compliant solutions.
• Develop and launch treasury and working-capital products, including receivables-backed financing and collateralized borrowing against digital assets or stablecoins.
• Drive experimentation and data-driven optimization to improve monetization, retention, and merchant ROI, supported by executive reviews and investment cases.
• Partner with Legal, Compliance, and Risk to meet licensing, KYC/KYB, AML, sanctions, tax reporting, and custody standards across jurisdictions.
• Champion the merchant experience, using research, analytics, and usability insights to guide product decisions and enhance satisfaction.
• Lead cross-functional collaboration to deliver compliant, high-impact financial products that meet global merchant needs.
• Implement operational rigor through business and product reviews that drive execution, accountability, and continuous improvement.
• Foster adaptability and innovation in a dynamic environment, empowering teams to test, learn, and iterate rapidly.

Expected Qualifications:

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• 10+ years relevant experience in product management and a Bachelor’s degree, deep experience in merchant payments, wallets/treasury, or fintech credit, OR Any equivalent combination of education and experience. Crypto/digital assets exposure required.
• 2 years of experience leading others
• Proven track record of launching and scaling consumer-facing financial products (wallets, payments, lending/borrowing).
• Deep understanding of blockchain protocols, token economics, wallet infrastructure, and compliance frameworks related to digital assets.
• Strong business acumen with the ability to balance growth, risk, and regulatory requirements.
• Exceptional leadership, collaboration, and communication skills.

Preferred Qualification:

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Our Benefits:

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At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

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Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

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PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

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Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.