Enterprise Account Director

1 Month ago • 3 Years +

Job Summary

Job Description

The Enterprise Account Director will drive revenue growth by selling high-ROI solutions to enterprise customers. This role involves managing existing accounts for renewals and expansion while also acquiring new customers. The candidate should excel in consultative selling, building relationships across complex organizations, and demonstrating the value of our solutions. Responsibilities include pipeline generation, territory management with accurate forecasting, partnering with internal stakeholders, and conducting in-depth customer discovery to identify challenges and position solutions. This role will need to effectively create and articulate ROI.
Must have:
  • 3+ years of relevant software experience
  • Ability to identify target accounts and contacts
  • Generate, qualify, and execute renewals and opportunities
  • Articulate a vision that resonates with the customer
  • Use two-way discovery to uncover customer needs
  • Effectively create and articulate ROI

Job Details

We are seeking a dynamic and results-driven Enterprise Account Director to drive revenue growth by selling high-ROI solutions to enterprise customers. This role requires a balance of strategic account management and new business hunting, ensuring both renewal expansion and net-new logo acquisition. The ideal candidate will excel in consultative selling, multi-threading across complex organizations, and positioning our solutions as critical business drivers.


Key Responsibilities:
  • Pipeline generation to grow the revenue within existing accounts and generate opportunities with new accounts.
  • Ability to manage and grow a territory with accurate and realistic forecasting.
  • Partnering with internal stakeholders within the client to deliver clear ROI and build a joint plan to drive additional customer value and Bazaarvoice revenue.
  • Conduct in-depth discovery conversations to uncover customer challenges and position solutions that drive measurable impact.
  • Working collaboratively internally with teams (marketing, customer success, pre-sales etc.) to align on client and Bazaarvoice goals.


Qualifications & Skills:
  • 3+ years relative experience in software
  • Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
  • Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
  • Proven ability to articulate a vision that resonates with the customer and demonstrates value
  • Experience using two way discovery to uncover customer needs and matches solutions to those needs
  • Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice


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