HR Business Partner

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About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

We are looking for an agile and strategic HR Business Partner (HRBP) ready to make a significant impact in a successful Saas environment. We’re seeking a proactive and independent HRBP to support our Global Revenue and Marketing. Reporting to the VP, Talent Management. You’ll be an integral part of a collaborative global HRBP team, driving people strategies that fuel our innovation and growth. This role is hybrid, and will be required to be in office 2-3 days per week.

As a trusted advisor, you'll independently partner with our dynamic Global Revenue and Marketing leaders, translating business objectives into impactful people strategies. You'll leverage your sharp analytical skills and strategic foresight to anticipate challenges, proactively identifying and implementing HR solutions that drive organisational effectiveness and talent growth. This isn't just about process execution; it's about thoughtful consultation, influencing change, and skillfully navigating the pace required – sometimes quickly adapting to urgent needs, and other times slowing down to ensure meticulous execution of critical programs like performance management and compensation planning. You'll collaborate seamlessly with central HR functions and our global HRBP team, contributing to a culture of continuous improvement and innovation.

What You'll Do:

• Serve as a credible and independent strategic HR partner, proactively advising and influencing Bazaarvoice leaders on talent, organizational design and change management.
• You’ll be a trusted point of contact, adept at identifying underlying issues and providing well-reasoned solutions, escalating when necessary.
• Independently manage and resolve complex employee relations matters with empathy, fairness, and a deep understanding of local labour laws. You'll ensure timely, compliant, and discreet handling of sensitive situations, proactively fostering a positive workplace culture.
• Go beyond reporting to proactively analyze people data (e.g., turnover, headcount, engagement), identify trends, and translate complex insights into actionable recommendations for business leaders and HRBPs. Your ability to 'tell the story' with data will be crucial.
• You'll expertly leverage Workday and other HR systems to extract and interpret key HR insights and trends.
• Play a key role in the end-to-end creation and execution of people programs, from talent management and employee engagement to leadership development whilst ensuring seamless collaboration with regional HRBPs and Centers of Excellence (COEs). Your proactive approach will ensure successful adoption and impact.
• Proactively support and co-lead organizational design initiatives, ensuring structures align with strategic business priorities and foster agility. You'll be instrumental in developing and implementing talent strategies focused on succession planning, workforce development, and retention within a dynamic environment.

What You'll Bring

• Impact-focused Experience: 5 - 7+ years of progressive HR Business Partner experience, ideally within a high-growth SaaS or technology environment, demonstrating significant impact as a strategic partner to global teams.
• Proactiveness and Independence: Proven ability to operate with a high degree of autonomy, anticipate business needs, and proactively develop and implement solutions with minimal guidance.
• Pacing & Execution: Demonstrated ability to thrive in a fast-paced, evolving organization, knowing when to move quickly and when to meticulously execute complex programs and processes.
• Influence & Collaboration: Exceptional ability to influence and build strong, collaborative relationships across all levels, from individual contributors to executive leadership, and across diverse global teams.
• Storytelling & Business Acumen: Exceptional communication skills (verbal and written) and a strong business acumen, enabling you to translate complex HR concepts and data into compelling, actionable narratives that resonate with leaders.
• Iterative Approach: An iterative mindset with a willingness to 'roll up your sleeves' and seamlessly move from strategic design to hands-on development and change management, always focused on driving measurable business outcomes.

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.