Enterprise Account Executive

1 Year ago • 4 Years + • Account Management • $240,000 PA - $300,000 PA

Job Summary

Job Description

Decagon is seeking an Enterprise Account Executive to join their GTM Sales Team. This role involves managing the full sales cycle for enterprise accounts, from lead generation to closing deals and renewals. Responsibilities include generating pipeline through value-driven outbound efforts, collaborating with internal teams (Solutions Engineering, Product, Engineering, Marketing) to ensure customer success, and building strong relationships with C-suite executives. The ideal candidate will have 4+ years of experience as a top-performing Account Executive with a proven track record of closing seven-figure deals and consistently meeting pipeline generation targets for net new business. Experience selling AI or customer support/experience software and being an early sales hire at a fast-growing startup are considered advantageous.
Must have:
  • 4+ years as top-performing Account Executive
  • Strong track record of success
  • Experience in complex solution sales
  • Consistently closing 7-figure deals
  • Meet pipeline generation targets
  • Manage full sales cycle for enterprise accounts
  • Generate pipeline from ICP accounts
  • Collaborate with internal teams
  • Foster strong relationships with C-suite
Good to have:
  • Previous experience selling AI or Customer Support/Experience software
  • Experience as an early sales hire at a fast-growing startup
Perks:
  • Health, dental, and vision insurance
  • Take what you need vacation policy
  • Career growth opportunities
  • Offers Equity
  • Offers Commission

Job Details

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About the Role:

We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our San Francisco office.

Responsibilities:

  • Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.

  • Generate a pipeline from ICP accounts via value-driven outbounding

  • Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.

  • Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.

  • Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.

  • Play a key role in shaping go-to-market motion and influence how we engage and close key accounts

Qualifications:

  • 4+ years of experience as a top-performing Account Executive with a strong track record of success.

  • Experience in complex solution sales and consistently closing 7 figure deals.

  • Consistent performance meeting pipeline generation targets for net new business

Nice to have:

  • Previous experience selling AI or Customer Support/Experience software.

  • Experience as an early sales hire at a fast growing start-up.

Benefits:

  • Health, dental, and vision insurance

  • Take what you need vacation policy

  • Career growth opportunities within a fast-growing AI company

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