Field Systems Engineer

3 Hours ago • 3 Years +
System Design

Job Description

MatrixSpace is seeking a Field Systems Engineer to act as a liaison between the radar design team and customers, understanding their needs, leading demonstrations, and training personnel on portable radar systems. This role involves optimizing system configurations, field testing new features, and documenting improvements to ensure exceptional product delivery and customer success.
Must Have:
  • Liaise between the radar design team and sophisticated customers and partners.
  • Understand customer expectations and requirements of their use cases.
  • Lead customer-facing demonstrations of MatrixSpace’s portable radar systems.
  • Train customer personnel in the setup, configuration and use of the available system solutions.
  • Optimize system configurations for difficult customer applications.
  • Field test new features to ensure performance and verification of customer expectations.
  • Test, verify, and document improvements and features to consistently deliver exceptional products.
  • Work closely with technical sales and marketing to prioritize, plan for, and deliver customer success.
  • Experience in radio systems at mmWave frequencies.
  • Thorough understanding and experience in RF systems and implantation of these systems in real world environments.
  • Demonstrated hands-on debugging skills using test equipment (spectrum and network analyzer, etc.).
  • Strong written and verbal communication skills working with customers, management, and engineering and non-technical functions.
  • Demonstrated success in technical problem-solving skills, and leadership of solving these systemically across an organization.
  • Bachelor of Science in Electrical Engineering required.
  • 3+ years of relevant work experience in RF circuits and systems with strong debug knowledge.
  • Ability to perform 50% testing in field work with drones and aircraft.
  • Willingness to travel, up to 20%.
  • Ability to obtain and maintain a security clearance issued by the U.S. government, which requires U.S. citizenship.
  • This position is on-site at our Hoffman Estates, Illinois facility.

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Responsibilities:

  • Liaise between the radar design team and sophisticated customers and partners.
  • Understand customer expectations and requirements of their use cases.
  • Lead customer-facing demonstrations of MatrixSpace’s portable radar systems.
  • Train customer personnel in the setup, configuration and use of the available system solutions.
  • Optimize system configurations for difficult customer applications.
  • Field test new features to ensure performance and verification of customer expectations.
  • Test, verify, and document improvements and features to consistently deliver exceptional products.
  • Work closely with technical sales and marketing to prioritize, plan for, and deliver customer success.

Skills:

  • Experience in radio systems at mmWave frequencies. Must thoroughly understand and have experience in RF systems and implantation of these systems in real world environments.
  • Demonstrated hands-on debugging skills using test equipment (spectrum and network analyzer, etc.).
  • Strong written and verbal communication skills working with customers, management, and engineering and non-technical functions.
  • Demonstrated success in technical problem-solving skills, and leadership of solving these systemically across an organization.

Requirements:

  • Bachelor of Science in Electrical Engineering required.
  • 3+ years of relevant work experience in RF circuits and systems with strong debug knowledge.
  • 50% testing in field work with drones and aircraft.
  • Strong interpersonal, written, and verbal communications skills.
  • Willing to travel, up to 20%.
  • This position requires the ability to obtain and maintain a security clearance issued by the U.S. government, which requires U.S. citizenship.
  • This position is on-site at our Hoffman Estates, Illinois facility

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