Financial Services Sr. Consultant - Payments, Transactions & Application Fraud

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"Disruptive market events, changing consumer behavior, evolving payment technologies, and constantly evolving fraud threats require fraud teams to make smart, agile decisions delivered with optimal technology utilization. Whether there is a new attack vector, analytics innovation, or technology advancement, FICO Partner Success Advisors, fraud experts are equipped to help our partners cope with the changing landscape." - Business Consulting, Director

What You’ll Contribute

• Provide expert evaluations of fraud solution implementation across various decision areas, including application fraud, transaction fraud, and real-time payments.
• Lead initiatives such as solution optimization, client training, and current state assessments, crafting detailed action plans to enhance performance.
• Collaborate with partners to develop business cases that highlight return on investment (ROI) through data-driven analysis.
• Identify and develop new business opportunities through engagement with partners and internal stakeholders.
• Using an informed consultative approach, demonstrate and validate value to existing and prospective partners.
• Provide best-in-class, impartial, practical, and actionable enhancement recommendations for partners’ fraud environments.
• Maintain expert-level knowledge of all aspects of the fraud management lifecycle and the challenges particular to your designated market/territory.
• Collaborate with partners, other functional areas at FICO, and your Advisors colleagues to bring forward the best possible ideas for maximizing the business benefits delivered by the fraud solutions.
• Lead ongoing customer innovation/business generation sessions, user group forums, and industry conference presentations from a position of thought leadership to advance FICOs business and success.
• Guide customers’ application of fraud solutions to manage/reduce future expected losses.
• Be recognized as an industry thought leader and influencer through media and partner-facing output, including blogs, white papers, webinars, and event presentations.
• Lead the creation and delivery of partner opportunity documentation, including RFxs, positioning decks and partner reports.
• Nurture the partner relationship with both Advisors and FICO to build long-term, mutually beneficial relationships.
• Proactively participate in continually improving FICO’s solutions by leveraging your financial services industry experience.
• Up to 25% travel - US and Canada.

What We’re Seeking

• Executive Leadership & Communication.
• Exceptional executive-level communication and presentation skills, with proven ability to engage C-suite stakeholders and influence strategic decision-making at the highest organizational levels.
• Demonstrated experience presenting complex fraud analytics strategies to executive audiences, boards, and senior leadership teams, translating technical insights into business impact and ROI.
• Extensive experience creating data-driven strategic planning documents, proposals, business cases, and analytical reports complemented by excellent communication and professional presentation skills.
• Proven ability to translate complex analytical insights into actionable business strategies for internal and external stakeholders, with demonstrated project leadership and results orientation.
• Core Analytics & Fraud Expertise.
• 7+ years of senior experience in financial services fraud analytics with a proven track record of leading fraud prevention and detection initiatives at enterprise level.
• A recognized fraud analytics professional with documented measurable contributions and thought leadership within their regional market.
• Demonstrated expertise in fraud analytics and modeling, with hands-on experience building, validating, and optimizing fraud detection algorithms and risk models.
• Comprehensive understanding of the fraud analytics lifecycle - from data preparation and feature engineering through model validation, implementation, and ongoing performance management.
• Senior-level expertise across multiple fraud domains including transactional/payment fraud, online/mobile banking fraud, application fraud, and first party fraud from a financial services analytics perspective.
• Proven success in applying advanced analytical methods to assess solution performance, detect emerging fraud patterns, prevent losses, and drive measurable solution optimization outcomes.
• Technical Skills & Systems.
• Deep technical proficiency in advanced analytics, with expert-level skills in statistical software and programming languages such as SAS, SQL, Python, and R.
• Extensive experience with AI/ML technologies in fraud prevention, including model development, deployment, operationalization, and performance monitoring in production environments.
• Extensive experience working with payment processors and processing environments, including understanding of authorization flows, real-time decision making, and processor-specific fraud operating models.
• Deep knowledge of processor systems and payment networks, with hands-on experience implementing fraud solutions within processor ecosystems and understanding of network rules and regulations.
• End-user knowledge of fraud management solutions, Authorization Systems, Authentication solutions, and/or Processor Systems, with experience integrating analytics capabilities across processing platforms.
• Education & Credentials.
• Bachelor's degree in business, analytics, data science, or a related field of study (or equivalent experience).
• Extra Credit - list your favorite fraud story on your resume and add a # next to it.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $97,000 to $152,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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