FinServ PPGR & Compliance Manager

About the Role

As a Compliance & PPGR Financial Services Manager at GoTo Financial, you’ll tackle the challenge of translating fast-changing fintech regulations into clear business actions. Your work will safeguard trust with regulators while enabling product and market innovation. You’ll also drive public policy engagement, shaping dialogues with regulators and industry bodies to create a fair, forward-looking regulatory environment. In this role, you’ll work closely with product, marketing, senior leadership, and external stakeholders to guide decisions, influence policy, and ensure regulatory alignment.

Key Responsibilities

• Lead the design and execution of compliance strategies that align with GoTo Financial’s business goals while meeting OJK and other regulatory requirements.
• Interpret new and evolving regulations, translate them into actionable guidance, and ensure timely implementation across products and functions.
• Drive proactive engagement with regulators, policymakers, and industry associations to shape fair and future-ready fintech regulations.
• Advise business leadership and cross-functional teams (product, marketing, operations) on regulatory risks, enabling informed business decisions.
• Build a culture of compliance judgment and ethical decision-making within the team
• Lead regulatory discussions and represent GoTo Financial’s interests in financial services area
• Monitor regulatory trends and anticipate their impact on business models, ensuring the company stays agile and ahead of compliance risks.

Key Requirements

• 7+ years experience in compliance or public policy roles within fintech, payments, or financial services, combined with experience in business and operation roles is a plus
• Strong regulatory knowledge of OJK and Indonesia’s financial sector regulations and with the ability to interpret and apply evolving regulations.
• Excellent judgment and critical thinking, with the ability to balance regulatory requirements and business needs.
• Skilled communicator who can simplify complex regulations for diverse internal stakeholders and build trust with regulators and policymakers.
• Leadership ability to influence without formal authority, collaborate across teams

About the team

The Financial Service PPGR team is part of the Financial Service Compliance team and is a critical unit in the GTF ecosystem, it acts as a point of contact between GTF-regulated entities with Bank Indonesia as the regulator. As part of the FinServ Compliance team, the FinServ PPGR team is obliged to ensure the adherence of internal divisions/units to payments system regulations, and at the same time to help ensure the business units are in a strategic position to execute all the business initiatives.

The FinServ Compliance team itself combines youthful energy and responsibility as expected from mature individuals. We foster a healthy and conducive environment for the members to share their opinions and thoughts and we promote high responsibility for each task assigned to all team members. All of those are critical aspects for the team to be able to interact, make sound judgments, and give advice to many other functions within the GoTo ecosystem.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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