Frontend UX Designer

We are looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for leading artists and labels. This role involves shaping fan experiences, translating music culture and brand identity into seamless e-commerce experiences that drive sales and loyalty. You will create user flows, wireframes, prototypes, and high-fidelity designs, collaborating with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional customer journey. The designer will use analytics and feedback to refine store performance and advocate for best-in-class UX practices.

Must Have

• Design and iterate on e-commerce experiences (landing pages, product detail pages, checkout, campaign microsites)
• Present ideas clearly and advocate for good interface and experience
• Create user flows, wireframes, prototypes, and high-fidelity designs
• Collaborate with developers, merchandisers, and marketing teams
• Use insights from analytics, A/B testing, and fan feedback to optimize store performance
• Translate brand and album aesthetics into cohesive digital experiences
• Advocate for best-in-class UX practices, accessibility, and responsive design
• Work closely with developers to ensure feasibility and implementation of design solutions
• 3+ years of experience in UI/UX design (e-commerce, entertainment, or consumer brands)
• Strong portfolio demonstrating responsive design, visual design systems, and UX problem-solving
• Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
• Good working knowledge of Shopify and/or other D2C e-commerce platforms
• Understanding of digital merchandising, conversion optimization, and checkout flow best practices

Good to Have

• Experience designing for music artists, record labels, or fan-focused digital products
• Familiarity with HTML5, JS, CSS
• Passion for music, culture, and innovation

Perks & Benefits

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How You’ll LEAD:

We’re looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world’s leading artists and labels. You’ll help shape the way fans experience, interact and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences.

You’ll be responsible for elevating the artists’ worlds, thinking like a superfan but with razor sharp digital design skills — translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty.

You’ll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experience for our artist and consumers.

How You’ll CREATE:

• Design and iterate on e-commerce experiences — from landing pages and product detail pages to checkout and campaign microsites — that bring artist brands to life.
• Be able to present your ideas clearly and advocate for good interface and experience.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion.
• Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey.
• Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance.
• Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction.
• Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints.
• Work closely with developers to ensure the feasibility and implementation of design solutions.

Bring Your VIBE:

• 3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer brands.
• Strong portfolio demonstrating responsive design, visual design systems, and UX problem-solving.
• Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
• Good working knowledge of Shopify and/or other D2C e-commerce platforms
• Understanding of digital merchandising, conversion optimization, and checkout flow best practices.
• Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.
• Nice to have:
• Experience designing for music artists, record labels, or fan-focused digital products.
• Familiarity with HTML5, JS, CSS.
• Passion for music, culture, and innovation.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

eCommerce