Director, Compliance

Universal Music Group

Job Summary

The Director, Compliance will establish and manage UMG's Compliance Program for apparel and accessories, ensuring all products, vendors, and operations meet global standards for social responsibility, product safety, labeling, environmental sustainability, and corporate governance. This role involves overseeing regulatory compliance, managing factory audits, driving sustainable practices, and leading risk assessments across the supply chain, acting as a crucial link between various internal and external teams.

Must Have

  • Create and manage UMG’s Compliance Program.
  • Ensure global product safety, labeling, and social responsibility.
  • Oversee regulatory adherence (CPSIA, REACH, Prop 65).
  • Manage global factory audits and vendor certifications.
  • Drive sustainable practices and material certifications.
  • Lead supply chain risk assessments.
  • 7+ years compliance experience in apparel/merchandise/accessories.
  • Deep knowledge of global product safety and environmental regulations.
  • Experience in factory audits and vendor management.
  • Strong project management, negotiation, and communication.
  • Bachelor’s degree in relevant field.

Perks & Benefits

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
  • Comprehensive medical, dental, vision, and FSA options
  • 100% coverage for out-patient mental health services
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel (up to $720/year)
  • A lifetime fertility support allowance of $30,000 to plan participants
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Job Description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How You’ll LEAD:

The Director, Compliance, will be an essential part of the UMG team, helping to create the framework for UMG’s Compliance Program across all apparel and accessories categories. Ensuring all products, vendors and operations meet global standards for social responsibility, product safety, labeling, environmental sustainability and corporate governance.

This role serves as the key link between Brand Management, Design, Sourcing, Production, and Legal teams to maintain ethical and regulatory integrity across the entire supply chain.

How You’ll CREATE:

Regulatory & Product Compliance

  • Oversee all compliance activities related to product safety, testing, and labeling for global markets (U.S., EU, UK, Canada, etc.).
  • Ensure adherence to applicable standards including CPSIA, REACH, Prop 65, and fiber labeling regulations.
  • Develop and maintain a master compliance matrix for all apparel and accessories product categories.
  • Approve and audit all care labels, fiber content claims, and country-of-origin declarations.

Factory & Vendor Compliance

  • Manage global factory audits and vendor certifications related to social, environmental, and ethical compliance.
  • Establish, communicate, and enforce the company’s Code of Conduct and Supplier Manual.
  • Partner with sourcing to ensure all suppliers meet brand standards for labor, wages, and working conditions.
  • Oversee remediation plans and ensure corrective actions are tracked to completion.

Sustainability & Corporate Responsibility

  • Drive the implementation of sustainable practices aligned with brand goals (e.g., traceability, recycled materials, chemical management).
  • Collaborate with design and PD teams to review material certifications (e.g., GOTS, RDS, OEKO-TEX).
  • Prepare environmental and social compliance reports for internal and external stakeholders

Risk Management & Governance

  • Lead risk assessments across supply chain operations to identify gaps and potential noncompliance.
  • Develop internal policies, SOPs, and training for compliance across cross-functional teams.
  • Serve as primary liaison with legal counsel and external compliance partners.

Bring Your VIBE:

  • 7 years of compliance experience within the apparel, merchandise, accessories industry.
  • Deep knowledge of global product safety, social responsibility, and environmental regulations.
  • Proven experience leading factory audit programs and managing vendor relationships across multiple regions.
  • Strong project management, negotiation, and communication skills.
  • Passion for ethical sourcing, transparency, and sustainability.
  • Detail-oriented and highly organized; able to manage multiple concurrent initiatives.
  • Collaborative leader who can influence cross-functional teams and external partners.
  • Strategic thinker who anticipates regulatory changes and integrates compliance early in product development.
  • Strong integrity, discretion, and a solution-oriented mindset.
  • Bachelor’s degree in supply chain management, International Business, or related field

Perks Playlist:

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
  • Comprehensive medical, dental, vision, and FSA options, as well as:
  • 100% coverage for out-patient mental health services
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • A lifetime fertility support allowance of $30,000 to plan participants
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
  • Variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

6 Skills Required For This Role

Cross Functional Communication Problem Solving Risk Management Oops Game Texts

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