Game Operations Intern

Level Infinite, Tencent’s global gaming brand, seeks a Game Operations Intern to support live operations for game publishing in North America. The role involves researching the NA gaming market and player behavior, tracking industry news, and collaborating with HQ and US cross-functional teams. Responsibilities include event design, data analysis, monetization, and managing key game metrics like DAU and revenue. The ideal candidate has a strong data-driven mindset, understands US gamers and culture, and possesses a passion for the gaming industry.

Must Have

• Strong data-driven mindset
• Ability to derive insights from complex data sets
• High sensitivity to industry trends
• Deep understanding of gamers, especially in the US market
• Familiarity with US culture and mainstream trends
• Passion for gaming
• Commitment to building a long-term career in the game industry
• Experience with market research and player behavior analysis
• Ability to support live operations, including event design and implementation
• Proficiency in data analysis and monitoring
• Understanding of monetization strategies
• Experience with user behavior analysis
• Ability to manage key game metrics like DAU and revenue
• Strong collaboration skills with international and cross-functional teams

Perks & Benefits

• 1 hour of paid sick leave for every 30 hours worked
• Up to 13 paid holidays throughout the calendar year
• Company-sponsored medical plan (for full-time interns)

About the Hiring Team

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

What the Role Entails

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Responsibilities:

• Research the NA gaming market and NA player behavior, while tracking and sharing relevant industry news.
• Support live operations for our game publishing in North America, including (but not limited to) event design and implementation, data analysis and monitoring, monetization, and user behavior analysis. You will also be responsible for key game metrics such as DAU and revenue.
• Collaborate with both the HQ team in China and cross-functional partners in the US—including UA, marketing, and PR—and serve as a key bridge between the HQ and local teams.

Who We Look For

• Strong data-driven mindset, with the ability to derive insights from complex data sets. High sensitivity to industry trends and a deep understanding of gamers—especially those in the US market.
• Optimistic, open-minded, and eager to try new things. They should also be familiar with US culture and mainstream trends.
• Passion for gaming is essential, along with a strong commitment to building a long-term career in the game industry.

The expected base pay range for this position in the location(s) listed above is $23.38 to $40.39 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Who we are

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.