GCX PMO Project Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.## About the Company:Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with!## About the RoleWe are seeking a motivated and resourceful Project Manager to join our Global Customer Experience (GCX) organization. This role will support projects primarily in Regulatory, Trust, and Global Shipping initiatives, helping shape critical customer-facing outcomes!The ideal candidate is a curious, adaptive problem solver who can confidently manage projects of varying complexity and scale. We’re looking for someone who embraces innovation—especially in using AI tools and creative approaches—to increase efficiency, clarity, and impact.## Key Responsibilities* Lead and influence cross-functional project teams—locally and globally—throughout the project lifecycle, from planning to execution and delivery.* Manage projects ranging from small to large in scope, ensuring delivery is on time, within scope, and aligned with organizational priorities.* Apply GCX Program Support Office (PSO) standards to maintain clear, accurate project documentation, dashboards, and reporting.* Create and maintain structured project plans, high-quality documentation, and data-driven insights.* Identify project inputs, dependencies, and risks; proactively manage and communicate mitigation strategies.* Translate KPIs and business outcomes into clear updates for stakeholders.* Empower and support project team members by fostering collaboration, ownership, and accountability.* Manage change effectively, ensuring stakeholder alignment and readiness through clear and timely communication.* Support senior project leaders with program-level deliverables, including roadmaps, risk assessments, and lessons learned.* Seek opportunities to apply AI and automation for improved project execution, reporting, and stakeholder engagement.## Qualifications* Dedicated to working eBay's Hybrid model with 3 days per week in either our Austin, TX or Salt Lake City, UT office.* 3+ years of project management experience, or 4+ years of relevant industry experience.* Bachelor’s degree or equivalent work experience.* Project Management certification (PMP, CAPM, Agile, etc.) is a plus.* Solid knowledge of project management methods, tools, and best practices.* Ability to work autonomously while engaging key stakeholders for input and alignment.* Strong communication and presentation skills, with confidence engaging senior leadership.* Proven ability to build strong, collaborative relationships across diverse teams and cultures.* Demonstrated curiosity and willingness to experimentation, especially in exploring new technologies and AI-driven solutions.* A balance of efficiency and thoughtful risk management, with decision-making that reflects customer and business priorities.#LI-JG1The base pay range for this position is expected in the range below:$84,800 - $146,900Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.