Sr. Technical Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team:

At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a desire to make things better. That’s where the Core Product Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. Our focus is on refining all aspects of the product development cycle, streamlining procedures, and expediting outcomes for exceptional customer satisfaction. If you’re motivated to shape the way great products come to life and improving experiences for millions, we’d love for you to join us!

As a Technical Program Manager (TPM), you will lead the coordination, execution, and successful delivery of one or more sophisticated end-to-end product and engineering projects. You will be accountable for guaranteeing that all projects are optimized for readiness, execution, utilization, and velocity while encouraging seamless collaboration among engineering, product, and multi-functional teams. This role requires a blend of technical expertise, strategic execution, and leadership skills to manage multiple domain partners, influence technical decisions, and guide teams through the full software development lifecycle. The ideal candidate will be adept at breaking down complex projects, managing ambiguity, and fostering collaboration across engineering, product, and leadership teams to drive innovation, quality and efficiency.

In this role, you will act as the primary point of contact for any project-related inquiries, providing organization, transparency, and exceptional performance for different collaborators. You will also be solely accountable for:

• Project Planning & Delivery: Defining and maintaining the single source of truth for project delivery and execution plans.
• E2E Testing & Bug Triage: Coordinating end-to-end testing processes and managing bug triage workflows.
• Release & Risk Management: Overseeing risk assessment, mitigation planning, and release readiness.
• Project Communication & Status Updates: Leading project updates to provide leadership and collaborators with access to status, risks, and key decisions.

Key Responsibilities

Program & Technical Execution

• Own and drive execution of one or more technical projects from inception to completion, ensuring timely delivery and alignment with broader company goals.
• Collaborate with product and engineering teams to design, scope, and shepherd features, ensuring technical feasibility and business alignment.
• Develop functional specifications, release plans, and roadmaps, clearly outlining achievements, dependencies, and risks.
• Drive technical discussions and trade-offs with required teams, ensuring scalable and reliable system architectures.
• Guide and lead the usage of agile methodologies, continuously optimizing delivery processes to increase efficiency.
• Monitor execution and velocity, tracking key performance metrics and proactively identifying risks, blockers, and areas for improvement.

Customer & Cross-Team Collaboration

• Act as the primary POC for project-related questions from internal and external partners.
• Partner with engineering, product, and business teams to define execution strategies and ensure alignment with company priorities.
• Influence peers and leaders to drive multi-functional alignment in ambiguous or shifting environments.
• Own and lead multi-functional decision-making processes, ensuring key partners remain engaged and informed.
• Act as a trusted partner to product and engineering teams, providing guidance on trade-offs, scalability, and standard methodologies in software development.
• Drive multi-functional decision-making, ensuring key partners are advised and engaged in the process.

Technical Leadership & Mentorship

• Leverage technical expertise to help define and influence the long-term product and tech vision for scalable platform solutions.
• Facilitate design discussions, helping teams make critical architectural choices and guiding technical trade-offs.
• Mentor junior TPMs and technical leads, helping them develop strong execution practices and leadership skills.
• Stay ahead of emerging technologies and industry standard practices, incorporating them into program execution.

Execution & Process Optimization

• Establish program governance, ensuring quality standards and guidelines in execution.
• Proactively identify and mitigate risks, developing contingency plans to keep programs on track.
• Continuously refine and improve program management methodologies, driving efficiency in execution processes.
• Implement automation and tracking tools to enhance program visibility and execution oversight.
• Partner with Portfolio Program Managers (PPMs) and Domain Program Managers (DPMs) to strengthen program management practices and methodologies.

Required Qualifications

• 7+ years of experience working directly with engineering teams on software development projects.
• 5+ years of experience in technical program or product management, leading large-scale, multi-functional initiatives.
• Development experience in at least one of the following languages: Java, C#, C, C++, Kotlin, TypeScript.
• Deep expertise in REST or GraphQL protocols, including API design standards, integration strategies, and lifecycle management.
• Experience leading Agile teams and working with methodologies such as Scrum, Kanban, or SAFe.
• Experience leading technical roadmaps, defining product requirements, and driving system architecture decisions.
• Strong understanding of enterprise integration patterns, API gateways, and authentication mechanisms (OAuth, JWT, API keys).
• Strong background in software engineering, system architecture, or distributed systems, with the ability to engage deeply in technical discussions.
• Experience in crafting epics & user stories, release planning, backlogs, and agile methodologies.
• Shown ability to influence partners, build consensus, and navigate ambiguity.
• Strong understanding of scalability, reliability, and system design trade-offs.
• Outstanding abilities in problem-solving, communication, and guiding a team.
• Experience in large-scale distributed systems or platform engineering.
• Background in software development, cloud infrastructure, or DevOps or equivalent experience.
• Strong knowledge of project tracking tools (JIRA, Confluence, etc.).
• Ability to drive continuous process improvements and automation.
• Understanding of DevOps and CI/CD pipelines.

Bonus Qualifications

• Knowledge of Federated GraphQL architecture and distributed data graph implementations.
• Experience with API management platforms (e.g., Apigee, Kong, AWS API Gateway).
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Experience working with large-scale distributed systems and microservices-based architectures.
• Understanding of cloud-native application development.

The base pay range for this position is expected in the range below:

$178,400 - $238,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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