Head of Platform Engineering

13 Hours ago • 7 Years + • Software Development & Engineering

Job Summary

Job Description

Plan A Technologies seeks a Head of Platform Engineering to lead the Platform Development organization, aiming to deliver an exceptional player experience that exceeds industry standards. This role involves overseeing critical areas like core infrastructure and feature development, ensuring strategic alignment, operational excellence, and technical innovation. The position requires spearheading platform development across multiple teams, including Core RGS, Customer Integrations, and Engagement Tools. Responsibilities include leading and mentoring engineering leads, aligning platform development strategy with company goals, recruiting and retaining talent across various functions, owning capacity planning, and optimizing platform costs. The role emphasizes ensuring platform availability, scalability, resilience, fault tolerance, and observability, influencing product development processes, and managing the development lifecycle with a focus on security and code quality. The Head of Platform Engineering will also drive innovation, process optimization, and development/delivery automation, making timely technical decisions and managing organizational and technical dependencies.
Must have:
  • 7+ years in software development
  • 5+ years leading technical teams
  • Experience with Java/C# and JavaScript/Typescript
  • Experience managing high-volume, low-latency platforms
  • Understanding of OOP, Design Patterns, DBMS, Message Queues, Testing
  • Experience with Cloud Infrastructure (GCP, AWS, Azure) and Kubernetes
  • Familiarity with CI/CD tools (Gitlab CI, Jenkins)
  • Familiarity with Observability tools (Prometheus/Grafana, New Relic)
  • Strong problem-solving and leadership skills
  • Excellent verbal and written English communication skills
Good to have:
  • Experience in game development (ideally iGaming)
  • Previous experience in the online gaming industry
  • Ability to troubleshoot and resolve development problems
  • Ability to collaborate effectively in a remote team
  • Result-oriented approach and ability to manage multiple tasks
  • Ability to mentor and inspire teams
  • Initiative and drive to do great things
Perks:
  • Generous vacation schedule
  • Brand New Laptop
  • Great colleagues and an upbeat work environment
  • Work From Home 100% of the time

Job Details

JOB OVERVIEW

Plan A Technologies is looking for a skilled Head of Platform Engineering to lead the Platform Development organization to deliver an exceptional player experience that consistently exceeds industry standards. You will be responsible for overseeing multiple critical areas, including both core infrastructure and feature development streams, ensuring strategic alignment, operational excellence, and technical innovation across all teams. This is a fast-paced job with room for significant career growth. 


Please note: you must have at least 7+ years in game development (ideally iGaming), 5+ years leading technical teams, including managers to be considered for this role.

 


JOB RESPONSIBILITY

  • Spearhead the Platform Development function across multiple teams including the Core RGS, Customer Integrations and Engagement Tools

  • Lead and Mentor Engineering Leads, supporting them in delivering a top class gaming platform

  • Responsible for the alignment of the platform development strategy and practices with wider company goals and objectives

  • Recruit, Retain and Grow talent in the team across multiple functions (backend development, frontend development, QA, release management)

  • Own the Capacity Planning for the teams working with Project managers to establish delivery timelines

  • Understand, monitor and optimize all cost aspects of the platform

  • Ensure proper resourcing on all production services owned by the platform teams

  • Own the technical backlog for the platform, ensuring long term sustainability and managing technical debt

  • Keep a constant focus on availability, scalability, resilience, fault tolerance and observability across the board

  • Influence & optimize the product development process across departments (Engineering, Product, Compliance, Delivery)

  • Responsible for the development lifecycle (including security controls) and methodology followed by the teams 

  • Managing manage code quality, drive innovation, process optimizations, development/delivery automation and tooling

  • Ensure technical decisions support business objectives and growth needs

  • Take a central role in support and incident management initiatives related to the platform

  • Ability to make timely and effective decisions, especially under pressure. This involves analyzing complex technical challenges, weighing trade-offs, and committing to a course of action.

  • Drive cross team communications and training to manage potential risks in the team’s growth, thus avoiding silos

  • Work with multiple stakeholders to address risks or roadblocks that could impact delivery.

  • Identify and manage organizational or technical dependencies thus avoiding any blocking situations for the teams

  • Implement a career development framework to ensure growth opportunities across all functions in the team



EXPERIENCE

  • 7+ years of experience in software development within a fast paced online environment using Java/C# and ideally JavaScript/Typescript

  • 5+ years of demonstrated experience leading cross-functional software development teams, delivering customer facing features

  • Experience in managing platforms with high volume, low latency, high availability requirements

  • Solid understanding of OOP, Design Patterns, Relational (ideally MySQL) & NoSQL DBMS, Message Queues and Testing methodologies

  • Multiple experiences in building, operating and monitoring applications on Cloud Infrastructure (GCP, AWS, Azure) and Kubernetes

  • Strong familiarity with modern CI/CD tools (Gitlab CI, Jenkins), Observability tools (Prometheus/Grafana, New Relic) 

  • Ability to troubleshoot and resolve development problems, ensuring seamless delivery of products.

  • Ability to collaborate and work effectively in a remote team, open to giving and receiving feedback.

  • Strong problem-solving skills, result oriented approach and the ability to manage multiple tasks in a fast-paced environment.

  • Excellent communication and leadership skills, with the ability to mentor and inspire teams

  • Previous Experience in the online gaming industry is a major advantage

  • Excellent verbal and written English communication skills.

  • Initiative and drive to do great things.



ABOUT THE COMPANY/BENEFITS

Plan A Technologies is an American software development and technology advisory firm that brings top-tier engineering talent to clients around the world. Our software engineers tackle custom product development projects, staff augmentation, major integrations and upgrades, and much more. The team is far more hands-on than the giant outsourcing shops, but still big enough to handle major enterprise clients.

Read more about us here: www.PlanAtechnologies.com .

Location: Work From Home 100% of the time, or come in to one of our global offices. Up to you.

Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other.

Benefits: You’ll get a generous vacation schedule, Brand New Laptop, and other goodies.


If this sounds like you, we'd love to hear from you!


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