Company Description

Experian is a global data and technology company that drives opportunities for people and businesses worldwide. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.

We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 index company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job description

Area overview:

At Experian Software Solutions and Analytics, we help our clients make quick and flexible decisions throughout the Customer Life Cycle with the aim of increasing profitability and achieving better performance management.

Purpose of the position:

Execute the development and implementation of solutions sold to our clients, complying with business specifications, ensuring timely delivery of the solution.

Deliverables:

• Optimize revenue and profitability.
• Manage and mitigate risk.
• Detect and reduce fraud - Improve operational efficiency.
• Comply with government regulations.

Responsibilities of the position:

1. Development

• Interpret and analyze the functional and technical specifications defined by consulting.
• Build technical solutions within established deadlines, ensuring quality and compliance with deliverables.
• Define the appropriate integration architecture to meet client requirements.

2. Implementation

• Install and test the developed system on Experian's cloud platform.
• Validate the functional and technical scope for the product acceptance stage by the client.

3. Customer support

• Provide assistance during the product acceptance period, resolving doubts and incidents to ensure customer satisfaction.

4. Second-level support

• Address queries from the support team, collaborating in the resolution of incidents reported by clients.

5. Installation

• Configure and execute the transition processes between environments (development, pre-production, and production) in cloud projects.

6. Training

• Design and deliver training on the use and development of the customized system, aimed at clients and internal staff.

7. Pre-sales

• Participate in technical estimations during pre-sales processes, providing knowledge on feasibility and required effort.

8. Project planning

• Collaborate in the preparation of project schedules, ensuring that the assigned times and resources allow for successful implementation.

Requirements

Qualifications

• Systems or related career.
• Experience in structured and object-oriented programming.
• Knowledge in application and system integration.
• Experience in communication protocols and technologies: TCP/IP, Web Services (SOAP/REST), XML, JSON, MQ, ODBC/JDBC.
• Management of Windows Server, Linux, and Unix environments.
• Experience in relational databases and SQL language.
• Knowledge and experience in version control tools (preferably GIT).
• Familiarity with DevOps tools and practices: Blueprints, Jenkins, Kubernetes, Dynatrace, Splunk or similar.
• Knowledge in networking and cloud infrastructure (preferably AWS).
• Experience working with external clients.
• Availability to travel.

Languages:

• Intermediate – advanced English oral and written.

Competencies:

• Strong communication skills.
• Good organizational skills.
• Good interpersonal skills.
• Experience working in cross-functional teams.
• Ability to share knowledge and experiences easily.
• Customer focus and service orientation.
• Proactivity, Flexibility.
• Analytical and problem-solving skills.
• Ability to work cooperatively and constructively in multidisciplinary teams.
• Listening and communication.
• Critical attitude, continuous improvement, and permanent updating.

Additional Information

Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Take a look at Experian Life on social media or our careers site to understand why.

Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have any disability or special needs that require accommodations, please let us know as soon as possible.

Experian Careers - Creating a better tomorrow together

Find out what it's like to work for Experian by clicking here

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