Implementation Project Manager
Clearwater Analytics
Job Summary
The Implementation Project Manager will be responsible for managing client relationships and project completion within agreed timelines. This includes creating detailed project plans, coordinating internal and external resources, and handling project financials like revenue forecasts. The role involves managing project metrics, serving as a trusted client relationship manager, generating weekly status reports, and facilitating a smooth transition to the steady-state servicing team. A strong understanding of financial instruments, accounting principles, and investment accounting is essential.
Must Have
- Manage client relationships effectively to ensure project completion within agreed timeline.
- Create and manage detailed project plans for the assigned portfolio.
- Manage and coordinate internal CW, client, and third-party resources for project workstreams.
- Handle project commercials, including revenue recognition forecasts and unbilled bookings.
- Manage and report on resource allocation for the assigned portfolio.
- Take responsibility for project metrics such as utilization, go-live adherence, and project billing.
- Serve as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries.
- Generate weekly status reports and hold weekly status meetings with clients and the project team.
- Facilitate a successful transition to the steady-state servicing team.
Good to Have
- Bachelor’s & master's in finance or accounting
- 8+ years’ relevant experience as Programme Manager/Senior Analyst/Workstream Lead/Team Lead
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc)
- Consulting experience
- Securities or financial markets experience
- Proven experience implementing software solutions in Asset Management and/or Insurance space
Job Description
Responsibilities:
- Manage client relationships effectively to ensure project completion within agreed timeline.
- Create and manage detailed project plans for the assigned portfolio.
- Manage and coordinate internal CW, client, and third-party resources for project workstreams.
- Handle project commercials, including revenue recognition forecasts and unbilled bookings.
- Manage and report on resource allocation for the assigned portfolio.
- Take responsibility for project metrics such as utilization, go-live adherence, and project billing.
- Serve as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries.
- Generate weekly status reports and hold weekly status meetings with clients and the project team.
- Facilitate a successful transition to the steady-state servicing team.
Required Skills:
- Good understanding of financial instruments (fixed income, Equities, funds etc)
- Basic understanding of accounting principles and JE’s.
- Investment accounting and reporting knowledge
- Excellent client communication/handling to ensure project delivery.
- Intermediate Technical skills in JIRA, Excel, Clarizen and Salesforce.
- Ability to seek out, recommend and implement continuous service improvements within the project timeline (and future projects).
- Proven track record of delivering projects or workstreams for external clients.
- Expert Technical skills in project management tools.
- Familiarity with Software-as-a-Service (SaaS) platforms and Fintech solutions.
- Background in Investment Accounting either on the job or via a qualification such as ACCA will be considered as an added advantage. Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Exceptional problem-solving abilities.
Education and Experience:
- Bachelor’s & master's in finance or accounting.
- 8+ years’ relevant experience as Programme Manager/Senior Analyst/Workstream Lead/Team Lead.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- Consulting experience.
- Securities or financial markets experience.
- Proven experience implementing software solutions in Asset Management and/or Insurance space.
11 Skills Required For This Role
Ms Office
Saas Business Models
Communication
Excel
Resource Allocation
Game Texts
Resource Planning
Salesforce
Microsoft Office
Jira
Accounting