Inside Sales Representative, Solar/PV - Italian

Description

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.

About the role

As an Inside Sales Representative, you will engage with customers to qualify interest, understand energy needs, and guide them through the early stages of the solar journey. You will ensure a seamless experience from initial engagement to scheduling consultations with Enphase-certified installers, while also supporting the sale of Enphase services and upgrades.

What will you do

• Engage prospective customers by phone and email to assess energy needs
• Educate customers on Enphase products, services, and the solar buying process
• Perform needs analysis and present tailored value propositions
• Qualify leads and schedule consultations with trusted installation partners
• Support the sale of Enphase services including:
  • Enphase Care subscriptions
  • Cell modem upgrades and renewals
  • Out-of-warranty replacements (Gateways, Microinverters)
  • Pre-sales support for e-Store orders
• Generate quotes and capture payment where applicable
• Maintain accurate records of all customer interactions in Salesforce and other CRM tools
• Follow up post-consultation to ensure customer satisfaction and reassign leads if needed
• Collaborate closely with internal teams to support an excellent customer experience

 Who you are and what you bring

• Experience: A minimum 2 years of experience in inside sales or a call center sales environment
• Education: Bachelor’s degree or equivalent experience is preferred
• Language skills: Fluent in English (minimum B2 level) and Italian (minimum C1 level) 
• Proven ability to qualify leads and manage the sales cycle
• Strong communication skills and customer empathy
• Proficiency in Salesforce or similar CRM systems
• Self-starter mindset, adaptable to fast-paced and evolving environments

What we offer

• Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
• Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares, and other benefits.
• Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
• Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
• Career growth: We offer opportunities for advancement, with pathways into more technical roles or leadership positions as you grow within the company. 
• Hybrid work options: After completing your initial training, enjoy the flexibility of a hybrid work setup.