Enphase Energy is seeking a Customer Support Supervisor to lead and mentor a team in delivering consistent results. The role involves managing key performance indicators, optimizing processes, and motivating the team. Responsibilities include managing a multi-layer squad, workforce planning, and fostering a positive work environment. The supervisor will also be responsible for project management, analyzing support metrics, developing effective strategies, creating project plans, and investigating customer satisfaction issues. Additionally, the role requires identifying and resolving operational barriers, participating in hiring, and collaborating with cross-functional teams to improve performance.