Internal Sales - Industrial Supplies

TSA

Job Summary

Join a dynamic, growing industrial supplier with over 30 years of experience in manufacturing and application processes, specializing in abrasive sanding belts and related products. This full-time role involves providing excellent customer service and internal sales support, assisting walk-in customers, responding to phone enquiries, processing orders, and liaising with purchasing and warehouse teams to ensure smooth branch operations. The position offers long-term growth opportunities within a supportive team.

Must Have

  • Provide excellent customer service and internal sales support.
  • Assist walk-in customers and respond to phone enquiries.
  • Process phone and counter sales orders.
  • Perform data entry and accurate invoicing.
  • Communicate with warehouse and purchasing teams.
  • Collaborate with team members across Sydney and Melbourne.
  • 1-2 years experience in industrial sales or a supply-based business.
  • Strong customer service and communication skills.
  • Proficiency in Microsoft Office and ability to learn internal systems.
  • Excellent attention to detail and data accuracy.
  • A proactive, reliable, and collaborative attitude.

Perks & Benefits

  • On-Site Parking
  • Immediate Start Available
  • Full-Time Permanent Role
  • Work Closely With A Supportive, Tight-Knit Team
  • Scope For Future Growth As A Senior Team Member Transitions To Retirement

Job Description

Join a Dynamic, Growing Industrial Supplier with National Reach

With over 30 years of experience in manufacturing and application processes, this business is a quality-driven supplier of abrasive sanding belts and related products. Servicing industries such as metal fabrication, stainless steel, wood, masonry, and automotive, they are trusted by trades and manufacturers across the country.

About The Opportunity

The primary purpose of this position is to provide excellent customer service and internal sales support. You’ll assist walk-in customers, respond to phone enquiries, process orders, and liaise with the purchasing and warehouse teams to ensure smooth branch operations.

Reporting directly to the Branch Manager, your responsibilities will include:

  • Answering customer calls and walk-in enquiries
  • Processing phone and counter sales orders
  • Data entry and accurate invoicing
  • Communicating with warehouse and purchasing teams
  • Collaborating with team members across Sydney and Melbourne

About You

To be successful in this role, you will have:

  • 1–2 years’ experience in industrial sales or a supply-based business
  • Strong customer service and communication skills
  • Proficiency in Microsoft Office and ability to learn internal systems
  • Excellent attention to detail and data accuracy
  • A proactive, reliable, and collaborative attitude

What’s In It For You?

  • On-Site Parking
  • Immediate Start Available
  • Full-Time Permanent Role
  • Work Closely With A Supportive, Tight-Knit Team
  • Scope For Future Growth As A Senior Team Member Transitions To Retirement

5 Skills Required For This Role

Ms Office Communication Game Texts Microsoft Office Data Entry

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