IT Asset & Operations Administrator

The IT Asset & Operations Administrator will be responsible for managing IT assets, including operating NetHelper asset management solutions, installing and maintaining end-user devices like PCs and OA equipment, and managing the lifecycle of all company IT assets. This role also involves supporting IT environment setup for new hires and asset recovery for departing employees, as well as responding to internal IT asset-related inquiries and issues.

Must Have

• Operate NetHelper asset management solution (physical IT assets and software assets)
• Install, maintain, and regularly inspect end-user devices (PC, OA equipment)
• Register, manage status, and lifecycle of all company IT assets (tangible/intangible)
• Manage IT-related consumables and supplies
• Support IT environment setup for new hires (Onboarding) and asset recovery/organization for departing employees (Offboarding)
• Respond to internal IT asset-related inquiries and issues
• 1-3 years of relevant experience in tangible/intangible asset management
• Basic understanding of IT (PC, network, computer equipment)
• Experience in PC and OA equipment installation and maintenance
• Ability to respond to on-site issues and perform duties responsibly
• Smooth communication skills for collaboration with related departments

Good to Have

• Majored in Computer Science, Information and Communication, or related fields
• Experience in building or improving systematic IT asset management processes
• Experience in managing and supporting enterprise software licenses
• Experience in operating IT asset management solutions (e.g., NetHelper)

Responsibilities and Opportunities

• Operate NetHelper asset management solution (physical IT assets and software asset management)
• Install, maintain, and regularly inspect end-user devices such as PCs and OA equipment
• Register, manage status, and manage the lifecycle of all company IT assets (tangible/intangible)
• Manage IT-related consumables and supplies
• Support IT environment setup for new hires (Onboarding) and asset recovery/organization for departing employees (Offboarding)
• Respond to internal IT asset-related inquiries and issues

Key Qualifications

• 1-3 years of relevant experience in tangible/intangible asset management
• Possess a basic understanding of IT in general, including PCs, networks, and computer equipment
• Experience in installing and maintaining PCs and OA equipment
• Capable of responding to on-site issues and performing duties responsibly
• Possess smooth communication skills for collaboration with related departments

Ideal Qualifications

• Majored in Computer Science, Information and Communication, or related fields
• Experience in building or improving systematic IT asset management processes
• Experience in managing and supporting enterprise software licenses
• Experience in operating IT asset management solutions (e.g., NetHelper)

Application Process

• Document Screening > On-line Interview > On-site Interview > Culture-fit Interview > Compensation Negotiation > Final Offer
• The application process may vary by job role and is subject to change based on schedule and circumstances.
• Application schedule and results will be individually notified via the email address provided during application.

Notes

• This announcement may close early upon completion of recruitment.
• If there are false statements in the application, the offer of employment may be revoked.
• Employment may be restricted if legal qualifications required for recruitment and job performance are not met.
• Veteran beneficiaries and individuals with disabilities will not face any disadvantages in the hiring process.
• The scope of duties may be changed considering the candidate's overall career and experience. If such changes are necessary, they will be communicated to the candidate at an appropriate time before the final offer of employment.
• For inquiries regarding recruitment, please contact the email address below.
• recruit@rebellions.ai