Role Summary:

As a Cloud Platform and DevSecOps Lead for the Digital Infrastructure team, you will be responsible for designing, developing, and implementing cloud-based solutions to enhance the reliability, performance, and efficiency of our critical IT and business systems/processes, by leveraging the AI-powered approach to transform how we build, operate, monitor, improve, enhance and optimize our digital infrastructure and applications.

Job Responsibility:

• Platform Development: Design, develop, and implement resilient, fault tolerant, scalable, secure and highly available cloud-based services/solutions, leveraging AI/ML to automate and enhance IT operations.
• Intelligent Automation: Drive the automation of routine operational tasks, incident response, and remediation workflows using AI-driven agents and orchestration tools, minimizing manual intervention and improving operational efficiency.
• Security Integration and Automation: integrating security practices into the DevOps lifecycle, leading a team, and ensuring the security of cloud infrastructure and applications
• Incident Management and Remediation: Integrate AIOps insights with existing incident management systems/processes, providing real-time intelligence to rapidly identify, isolate, diagnose, troubleshoot and resolve IT issues, leading to proactive issue resolution and reduced mean time to recover (MTTR).
• Predictive Analysis and Performance Optimization: Lead the implementation of AIOps models for proactive anomaly detection, root cause analysis, and predictive insights to fine-tune IT systems for peak operational efficiency, capacity planning, and resource optimization.
• Technical acumen: Provide technical support to peers, promoting architectural excellence, culture of innovation, and best practices in Cloud and AIOps development and operations.
• Cross-Functional Collaboration: Partner with cloud architects, platform engineers, functional leads, and IT operations teams (from other IT domain and Business Lines) to integrate AI agents into the platform and ensure solutions align with business needs and deliver measurable ROI.
• Innovation & Research: Actively research and evaluate emerging Cloud and DevSecOps technologies, generative AI, and advanced RAGs, bringing promising innovations into production through POCs and long-term architectural evolution.

Job Qualification:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in building, deploying, monitoring and managing scaleable, reliable, secure, fault tolerant, highly available and resilient cloud platform/solution and managing multi-cloud environments (AWS, Azure) with 12+ years of Industry experience.
• Extensive knowledge in integrating Security tools and stacks (Palo Alto, CrowdStrike and Cloud Native tools) for CSPM, Vulnerability Management, EDR, SIEM
• Extensive knowledge and hands-on experience with cloud technologies and services around foundatio cloud services such as Compute, Networking, Storage, IAM, Automation, CDK, CLI, API, CICD Pipeline and FinOps
• Experience building and using cloud native and custom AI tools and services
• Experience with developing full-stack applications and services, is preferred
• Experience managing cloud-based operations and processes such as alerting, monitoring, logging and incident management
• Demonstrated ability to translate business requirements and operational challenges into technical specifications and deliver robust AIOps solutions.
• Strong communication and interpersonal skills, with a track record of influencing technical and cross-functional stakeholders.
• Experience with software development life cycle (SDLC) and agile/iterative methodologies with programming and scripting experience in relevant language, Python, Terraform, Cloud formation, JSON
• Familiarity with containerization (Docker, Kubernetes).
• Certifications in cloud and development technologies are a plus

Key Competencies:

A highly analytical and hands-on Cloud and DevSecOps lead who is passionate about leveraging AI to drive operational excellence and resilience in a fast-paced environment, bridging the gap between AI powered cloud platform/services development and IT operations, and is committed to building intelligent, self-healing systems that power a world-class experience.

• Programming Languages : Python, Java, Javascript, NodeJs
• Infrastructure as Code: Cloud Formation Template and Terraform
• Operating Systems : Windows, Linux, MacOS
• Web Languages : HTML, CSS, JavaScript
• Development Frameworks and Other : NodeJs, React, API Automation, Postman
• Version Control : Git, Github, GitLab, Azure DevOps,
• Platform Engineering and multi account provisioning: AWS Control Tower,
• Cloud Platforms : AWS, Azure
• Business Continuity and Disaster Recovery
• AI frameworks and platforms