IT Specialist

12 Minutes ago • 5 Years +

IT & Infrastructure

Job Description

We are seeking a skilled IT Specialist to join our growing team at Seneca. This role involves the setup, maintenance, and troubleshooting of our technology infrastructure, ensuring seamless operations for the corporate team. You will work cross-functionally with software engineers and other team members to deliver robust and reliable IT solutions, managing hardware, software, network systems, and providing technical support to end-users. The position directly supports our mission to eliminate wildfires through AI-powered autonomous drone systems.

Good To Have:

Master's degree in Information Technology, Computer Science, or a related field
Familiarity with IT service management (ITSM) frameworks (e.g., ITIL)
Proven experience with advanced cybersecurity best practices and tools
Exposure to modern IT infrastructure concepts, including cloud services, virtualization, scripting/automation, and system monitoring
Certifications and licenses such as CompTIA A+, Network+, Security+, CCNA, Jamf, Apple, Meraki, Intune, G Suite and other key tools and systems

Must Have:

Bachelor's degree in Information Technology, Computer Science, or a related field
5+ years of professional experience in IT support, system administration, or network management
Proficiency in administering and troubleshooting Windows and macOS operating systems
Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and network hardware (routers, switches, firewalls)
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and SaaS applications
Experience with hardware installation, configuration, and maintenance
Proven experience with Mobile Device Management (MDM) solutions
Excellent problem-solving, analytical thinking, and communication skills

Perks:

Competitive Salary
Equity Compensation
Comprehensive Health Coverage – Including medical, dental, and vision plans
Health Savings Account (HSA) – Optional pre-tax savings for medical expenses
Unlimited PTO – Flexible time off to recharge, plus paid company holidays

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The Job:

We are seeking a skilled IT Specialist to join our growing team. In this role, you will be responsible for the setup, maintenance, and troubleshooting of our technology infrastructure, ensuring seamless operations for our corporate team.

You’ll work cross-functionally with software engineers and other team members to deliver robust and reliable IT solutions that directly support our mission to eliminate wildfires. This includes managing hardware, software, network systems, and providing technical support to end-users.

What You Bring:

Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of professional experience in IT support, system administration, or network management.
Proficiency in administering and troubleshooting Windows and macOS operating systems.
Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and network hardware (routers, switches, firewalls).
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and SaaS applications.
Experience with hardware installation, configuration, and maintenance.
Proven experience with Mobile Device Management (MDM) solutions.
Excellent problem-solving, analytical thinking, and communication skills, with a strong customer service orientation.

Preferred (but not required):

Master's degree in Information Technology, Computer Science, or a related field.
Familiarity with IT service management (ITSM) frameworks (e.g., ITIL).
Proven experience with advanced cybersecurity best practices and tools.
Exposure to modern IT infrastructure concepts, including cloud services, virtualization, scripting/automation, and system monitoring.
Certifications and licenses such as CompTIA A+, Network+, Security+, CCNA, Jamf, Apple, Meraki, Intune, G Suite and other key tools and systems

What We Offer:

Competitive Salary – Reflective of your skills and experience
Equity Compensation – Be a part-owner in the company's future
Comprehensive Health Coverage – Including medical, dental, and vision plans
Health Savings Account (HSA) – Optional pre-tax savings for medical expenses
Unlimited PTO – Flexible time off to recharge, plus paid company holidays