IT Specialist
Job Summary
Job Description
- Supporting all Zeeco employees based within CN whilst building a strong relationship with the helpdesk in Tulsa, USA and UK.
- This position requires the ability to resolve internal customer issues using a variety of methods including but not limited to ticketing systems, phone, email, and remote support.
- This position is also responsible for setting up new computers, creating new users, resetting passwords and performing basic infrastructure maintenance working under guidance of the infrastructure team.
- Resolving End User Issues
- Tracking Issues
- Desk-side Support
- Documentation
- Helpdesk Ticketing using Dell KACE System
- Hardware Setup & Breakdown
- Imaging Computers
- Software Installation
- Other tasks assigned by supervisor.
- Work on global engineering projects
- Sharpen technical skills
- Collaborate with some of the brightest minds in the industry
- Opportunity for fast growth
- Take on exciting challenges
- Build a career in an environment that values innovation and teamwork
5 skills required
Job Details
About Zeeco:
Zeeco is a global leader in advanced combustion and environmental solutions. With a strong presence in the oil & gas, refining, petrochemical, and power industries, we are recognized for delivering reliable, efficient, and clean technologies. Zeeco India supports global projects with engineering and documentation excellence.
Skill Set
- College degree or above, computer specialty
- 3-5 years related working experience
- Willingness to learn
- Hardware Break/fix
- Troubleshooting Skills
- Effective documentation
- Ability to work independently and within a team to solve problems
- Windows 7 / 8 /10 Desktop Operating systems
- Understanding of virtualization technologies
- Basic Networking concepts i.e. TCP/IP, DNS, routers, switches, firewalls, Wireless technologies.
Responsibility
- Supporting all Zeeco employees based within CN whilst building a strong relationship with the helpdesk in Tulsa, USA and UK.
- This position requires the ability to resolve internal customer issues using a variety of methods including but not limited to ticketing systems, phone, email, and remote support.
- This position is also responsible for setting up new computers, creating new users, resetting passwords and performing basic infrastructure maintenance working under guidance of the infrastructure team.
- Resolving End User Issues
- Tracking Issues
- Desk-side Support
- Documentation
- Helpdesk Ticketing using Dell KACE System
- Hardware Setup & Breakdown
- Imaging Computers
- Software Installation
- Other tasks assigned by supervisor.
Why Join Us?
At Zeeco, you won’t just be part of a project—you’ll be part of something bigger. This role gives you the chance to work on global engineering projects, sharpen your technical skills, and collaborate with some of the brightest minds in the industry.
If you’re looking to grow fast, take on exciting challenges, and build a career in an environment that values innovation and teamwork, Zeeco is the place for you. Come be a part of shaping cleaner, smarter solutions for industries worldwide.
Apply now and start your journey with us!
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