Key Account Manager OTC

1 Month ago • 5 Years + • Account Management

Job Summary

Job Description

The Key Account Manager OTC will be responsible for achieving sales goals and ensuring product availability in key pharmacy accounts. Responsibilities include building customer relationships, developing customer plans, creating Joint Business Plans (JBP), analyzing P&L, managing budgets, implementing sales strategies, and coordinating customer orders. The role involves market analysis, influencing wholesale customers, and advising on commercial policy. The ideal candidate has experience in the pharmaceutical or FMCG industry, knowledge of the Polish market, and strong commercial acumen.
Must have:
  • 5 years key account management experience in Pharma/FMCG
  • 3 years experience with nationwide pharmacy chains
  • University degree in Economics/Business Administration
  • Fluent in Polish
  • Communicative English (B2 level)
  • Knowledge of the pharmaceutical market
  • Experience in managing client P&L and JBP
  • Experience in optimizing G2N and terms of cooperation
  • Knowledge of PowerBI and market data analysis
  • Strong commercial and financial acumen
Perks:
  • Career at a leading global healthcare company
  • Competitive base salary
  • Contract of employment
  • Attractive reward package
  • A company car or car allowance
  • Life insurance and pension plan
  • Private medical package
  • Sports cards (Multisport)
  • Family benefits
  • Health and wellbeing programmes
  • Hybrid work philosophy
  • Possibilities of development
  • Extensive support of work life balance
  • Supportive community and integration events
  • Modern office with creative rooms

Job Details

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Corega, Panadol, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Key Account Manager OTC

About the Role

This role is the part of Key Account Management OTC/Pharmacy Channel team, reporting to KAM Pharmacy Channel Lead. In this role you will be responsible for ensuring the achievement of sell-in / sell-out goals and availability/visibility targets in the key account pharmacy business.

Role Responsibilities

  • Develop credible relationships that lead to win-win agreements, ensuring Haleon’s strategy is implemented.

  • Build annual customer plans and ensure regular monitoring of its execution.

  • Development of Joint Business Plans (JBP) to maximize sales and optimize trading conditions.

  • Customer P&L analysis - monitoring profitability and adjusting cooperation strategy

  • G2N (Gross to Net) budget management

  • Creation and implementation of sales strategies in the e-commerce channel

  • Hold accountability for the implementation of Haleon’s commercial strategy to the PH account customers. Sell-in and Sell-out and market share target hitting.

  • Cross functional cooperation to secure alignment on activation plans.

  • Responsible for timely and coordinated customer orders, based on accurate forecasting and delivery.

  • Effective distribution of promo materials and feedback to the customer marketing teams on the material effectiveness.

  • Market/customer/competition feedback that can support decision making, feed to the creation of forecasts and to the sub-channel strategy.

  • Key account tactics towards influencing the big wholesale customers through synthesizing sell in-out and SiP data.

  • Advisership on the sub-channel commercial policy.

Why you?

We are looking for professionals with these required skills to achieve our goals:

  • University Degree preferably in Economics/ Business Administration

  • Fluent in Polish

  • Knowledge of English on communicative level, min B2, allowing business conversation and negotiation

  • 5 years of experience in managing key accounts in the pharmaceutical or FMCG industry

  • At least 3 years of experience of cooperation with nationwide pharmacy chains on OTC drugs

  • Experience in an international company

  • Knowledge of the pharmaceutical market and biggest pharmacy chains operation and the distribution model in Poland

  • Skilled in managing the client's P&L and implementing JBP

  • Experience in optimizing G2N and terms of cooperation

  • Knowledge of the PowerBI tool and proficient analysis of market data (IQVIA, PEX, Asseco, S4

  • Strong commercial and financial acumen

  • Negotiation/influence/communication/analytical skills

  • Proven skills to manage a high degree of complexity in a changing environment.

  • Results driven, resilience, problem solving and decision making.

  • Driving growth: taking accountability for delivering results; pragmatically turns data into action; is bold in moving things forward.

  • Deeply understanding our consumers & customers: brings the outside in; is focused on the future; drives curiosity.

  • Ready to build one ‘Haleon’: is purpose-driven; breaks down barriers; adapts style for positive impact.

  • Open to motivate & unleash potential: cares and includes; grows others; inspires others.

Opportunities for growth

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

  • Career at one of the leading global healthcare companies 

  • A competitive base salary

  • Contract of employment

  • Attractive reward package ( bonus that reflects individual’s performance & awards for outstanding performance, recognition awards for additional achievements and engagement) 

  • A company car or car allowance

  • Life insurance and pension plan

  • Private medical package with additional preventive healthcare services for employees and their eligible

  • Sports cards (Multisport)

  • Family benefits (extra parental leave, caregiver’s policy) 

  • Health and wellbeing programmes that take care of you physically and mentally

  • Hybrid@Haleon our philosophy to hybrid work (flexible approach)

  • Possibilities of development within the role and company’s structure

  • Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities) 

  • Supportive community and integration events 

  • Modern office with creative rooms 

Location – this role is based in: Poland, Warsaw

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

#Li-Hybrid

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

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