Key Lead, Short Hills

1 Minute ago • 1 Years + • $37,752 PA - $37,752 PA

Job Summary

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor. This role involves providing guidance and coaching to Brand Reps and Stock Associates, ensuring effective store operations, and driving store performance through customer experience and daily sales achievements. Key responsibilities include open and closing routines, product knowledge, business understanding, and attention to detail.
Must have:
  • Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates.
  • Ensure store operations are running effectively.
  • Drive store performance on the floor through customer experience and team achievement of daily sales.
  • Perform open and closing routines.
  • Meet work schedule requirements, including at least 12-16 hours per week, Saturdays, Sundays, and certain holidays.
Good to have:
  • High School Diploma/G.E.D. equivalent.
  • At least 1 year of retail experience.
Perks:
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Job Details

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

  • Open and Closing Routines
  • Product Knowledge & Brand Awareness
  • Business Understanding
  • Proactive Thinking
  • Attention to Detail
  • Register/Point of Sales use
  • Asset Protection
  • Visual Displays
  • System Skills
  • Work Schedule Requirements
  • Schedule will vary weekly but should expect to work at least 12-16 hours per week.
  • Required availability on Saturdays and Sundays as well as certain holidays.
  • In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

  • Education- High School Diploma/ G.E.D. equivalent preferred
  • Retail Experience- At least 1 year of retail experience is preferred.
  • Supervisor/ Managerial Experience- No supervisory/ management experience is required.
  • Customer Focus
  • Communication
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi-Tasking
  • Applied Learning
  • Promoting Diversity & Inclusion
  • Work Ethic
  • Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $18.15 per hour (i.e., the recruiting pay range for this position is $18.15 - $18.15 per hour). The starting rate and range may be modified in the future.

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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