Lead Business Intelligence Analyst

About the Role

We are seeking a skilled and proactive Business Intelligence (BI) Analyst to join our dynamic team at Gopay. In this role, you will play a crucial part in supporting our KYC business expansion, both for internal Goto operations and external IAB customers. You'll be instrumental in driving data-driven decision-making, optimizing queries, and maintaining dashboards. Additionally, you'll contribute significantly to our DIRA project, providing in-depth analytics to enhance our voice user interface capabilities.

What You Will Do

• Develop and maintain comprehensive BI dashboards and reports to support KYC business expansion
• Analyze large datasets to extract actionable insights for both internal and external stakeholders
• Optimize SQL queries to improve dashboard performance and data retrieval efficiency
• Support various projects by conducting detailed analytics and providing data-driven recommendations
• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions
• Identify trends, patterns, and anomalies in data to drive business growth and improve decision-making
• Ensure data quality and integrity across all BI initiatives
• Create and maintain documentation for BI processes, dashboards, and reports

What You Will Need

• 5-6 years of experience in a BI role
• Bachelor's degree in Business, Engineering or a related field
• Proven experience in BI tools such as Tableau, Metabase, or similar platforms
• Strong proficiency in SQL and experience with big data technologies
• Excellent analytical and problem-solving skills with attention to detail
• Knowledge of data visualization best practices
• Strong communication skills to effectively present insights to both technical and non-technical audiences
• Ability to manage multiple projects simultaneously in a fast-paced environment

About the Team

The GoTo Financial Business Intelligence team is at the forefront of driving data-informed decisions across our organization. We work closely with various business units to provide critical insights that shape our strategies and operations. Our team comprises individuals with diverse backgrounds in data analysis, business, and technology, all united by our passion for turning data into actionable intelligence. We foster a collaborative environment where continuous learning and innovation are encouraged, and we regularly engage in knowledge-sharing sessions to stay at the cutting edge of BI practices.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.