Lead CX/UX Research Consultant (Dutch-speaking)

1 Month ago • All levels • UI/UX Design

Job Summary

Job Description

As a Lead CX/UX Research Consultant, you will independently conduct advanced user research projects, delivering high-quality insights that drive product development. Your role will have a significant impact on the user experience, as you support team projects and ensure quality outcomes. Responsibilities include leading and executing sophisticated user research studies, providing strategic insights to shape product direction, mentoring junior researchers, integrating research findings into the product lifecycle, conducting longitudinal studies, collaborating with cross-functional teams, developing research methodologies, advocating for user-centered design, and presenting findings to senior leadership.
Must have:
  • Advanced data analysis
  • Longitudinal research expertise
  • Strategic influence through research
  • Ethical research practices knowledge
  • Methodology development skills
  • Cross-functional collaboration
  • Research leadership capabilities
  • Stakeholder engagement
  • Fluent in Dutch language

Job Details

#Bethedifference

If making a difference matters to you, then you matter to us.

Job Description

As a Lead CX/UX Research Consultant, you will independently conduct advanced user research projects, delivering high-quality insights that drive product development. Your role will have a significant impact on the user experience, as you support team projects and ensure quality outcomes.

We are characterized by an entrepreneurial and informal but professional working atmosphere. You will be working in a dynamic and international organization where your personal development is encouraged and supported.


Responsibilities

  • Lead and execute sophisticated user research studies independently.
  • Provide strategic insights that shape product direction and development.
  • Mentor and oversee the work of junior researchers.
  • Integrate research findings into the product lifecycle systematically.
  • Conduct longitudinal studies to track user experience over time.
  • Collaborate closely with cross-functional teams to influence design decisions.
  • Develop and refine tools and methodologies for user research.
  • Advocate for user-centered design within the organization.
  • Present research findings to senior leadership and stakeholders.
  • Ensure research activities comply with ethical standards and guidelines.


Requirements

  • Advanced Data Analysis: Expertise in analyzing complex research data.
  • Longitudinal Research: Ability to conduct and manage long-term studies.
  • Strategic Influence: Skills to influence product strategy through research insights.
  • Ethical Research Practices: Knowledge of ethical standards in user research.
  • Methodology Development: Proficiency in developing new research methodologies.
  • Cross-Functional Collaboration: Skills to work closely with various teams.
  • Research Leadership: Capability to lead and mentor a research team.
  • Stakeholder Engagement: Ability to engage effectively with senior stakeholders.
  • Fluent in Dutch language.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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