About the Role:

As a Senior Business Systems Analyst, you will engage in advanced system analysis and work closely with stakeholders to drive improvements in our IT infrastructure. You’ll be responsible for significant contributions to project goals and system enhancements, ensuring seamless integration and optimized performance.

Responsibilities:

• Conduct comprehensive evaluations of system requirements and enhancements.
• Lead the translation of business requirements into technical documentation.
• Create and maintain complex documentation for system functionality.
• Oversee and conduct user and system testing with general supervision.
• Develop advanced user manuals and training programs.
• Manage database maintenance and updates independently.
• Coordinate and monitor project schedules and milestones.
• Provide expert-level system troubleshooting and user support.
• Analyze feedback and data to suggest and implement process changes.
• Deliver detailed presentations and reports to senior stakeholders.

Skills:

• Analytical Skills: Advanced skills in comprehensive requirements and system analysis.
• Communication Skills: Advanced skills in stakeholder communications.
• Documentation: Mastery in creating and maintaining complex technical documents.
• Project Management: Competent in managing project timelines and deliverables.
• SQL: Advanced proficiency in SQL for database management.
• Problem-Solving: High-level troubleshooting and resolving issues.
• Technical Understanding: Extensive understanding of diverse system architectures.
• Collaboration: Strong team collaboration and leadership in coordination.
• Requires in-depth conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies
• Has knowledge of best practices and aware of the competition and market differentiators
• Solves complex technical problems; exercises judgment based on the analysis of multiple sources of information
• Works independently, receives minimal guidance; may lead projects or may have accountability for on-going activities
• Impacts a range project activities within own team and other related teams; acts as a resource for colleagues
• Explains difficult or sensitive information; works to build consensus
• Level at which career may stabilize for many years

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.